I had a sudden loss from impact damage of my only active work computer, vital to my business. Josh was kind and empathetic on the phone and when I arrived. The owner and Josh told me the plan to try to retrieve my work information & Josh stayed late to help me get saved information from the hard drive. Josh was knowledgeable and willing to look at my other computers to see if my hard drive was compatible. I would recommend this business to personal and small business computer users. They really went the extra mile to get my business information from my software to allow me to have a working computer fir the next...
Read moreI had a very poor customer service experience at PC Quest Middletown. When I took my computer in for a cleanup, the technician accidentally deleted my very specialized business software, which could not be restored without going through an expensive process with the software vendor's technical support team. There was no refund, apology or offer to compensate me for the reinstallation. Instead they directed me to the "We are not responsible for any lost data" clause at the bottom of...
Read moreThe best place for computer, repairs, installs, support and more. Update. They only get better with age. If you have computer issues, network problems, need a system installed, upgrade or checked out. These are the only guys to call. Professional,...
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