Beth's Alterations Quilts & Gifts — Local services in Midland

This lady should retire she ruined my sisters wedding dress she added side panels to let it out a little and when she added the fabric she didn’t even match the lace or even mirror it on the other side so the dress wasn’t even equal on both side so it sat funny when my sister wore it. On top of that she used white lace on an ivory dress so the side panels stuck out like a sore thumb and when we brought it to her attention she stated she didn’t do anything wrong to the dress and she took no credit for her mistakes if you want unprofessional work done by someone who will not own up to there mistake then she...

I would not recommend Beth's. Go anywhere else. Communication is terrible. I brought in a quilt project in November and she quoted me for pickup in January... It wasn't done until the following September, almost 1 year. Anytime I called or asked for an update there were excuses and never any definitive answers as to when it would be completed. The materials I brought were blue and green patterns - she left out all the green patterns without asking or calling me(?!!!?). I was very disappointed. There was another project I brought her - same thing. I will...

Beth turned a beautiful $300 dress into a HACK JOB! When a refund was requested she flat out REFUSED and demanded that it was somehow my fault for the uneven hemming. The lining was 2 inches longer than the dress in some spots, one side was shorter than the other, and there was a 4 inch variance in the skirt length front to back. Outrageously POOR CUSTOMER SERVICE. I will NOT be returning to this store for alterations and would suggest you look else where for...