Midland Memorial Hospital — Local services in Midland

I’m giving 2 stars because initially, everything was great. My husband was rushed to the ER the night of August 5 with what turned out to be a ruptured aortic aneurysm. The ER staff could not have been better.The surgeon and residents were amazing and the care in ICU,(especially by Jacob and Jesus), were always attentive and caring. Jacob was especially watchful and on top of everything. Then, my husband’s care level was downgraded to the Progressive Care Unit. From that point on, care deteriorated until I dreaded leaving him alone there. Specifically, nurses started deriding my husband for requesting his pain medication when it was time for him to receive it. Nurses complained to my husband that the “dosage was too high and doctor should not have prescribed the medications.” Then, they deliberately delayed giving him the medication as long as possible. This went on for 3 plus weeks,(including on the 7th floor where he was transferred later.) It only ended when my husband discussed the situation with a doctor. After that, he did receive his medication on time,(though grudgingly by some.) However, other care was now delayed; such as when he requested a bed pan or assistance returning to bed after physical therapy had left him in the chair. The Sunday morning after his surgery, we reported that his leg was swollen and painful. It wasn’t until the surgeon returned on Tuesday and ordered an ultrasound that the blood clots were discovered and treated. In truth, Dr. Early saved my husband’s life twice. First with the aorta repair and then by proactively putting a filter to prevent clots reaching his vital organs. After 24 days in the hospital, they decided to discharge him Friday evening during a storm; sending us off through pouring rain with flooded street,(including those around the hospital.) I also want to share that the only time case manager or social worker responded to or reached out to us was to inquire when Medicare would begin. A friend of mine stepped up and reach out to arrange home health visits. Staff never even mentioned that there was help. One of his medications had not been sent to the pharmacy but MMH pharmacy corrected that as soon as they were made aware. So I have no complaints about that. Finally, the Hospitalist had told us he would provide a refill on pain medication since we couldn’t see the new PCP until late this week if he ran out before appointment. This morning, my husband’s pain meds ran out. Oh, also, the directions we received from the charge nurse at discharge were different from what documentation said and pharmacy was different than that. I phoned this morning and Scott was amazing in assisting in reaching out to the doctor for the refill. It was called in. However, because of the way it was sent the pharmacy cannot fill it for another day. When I called again, another operator (Maria)informed me that drs don’t do refills after discharge. When I explained refill had been called in but an error needed to be corrected she brusquely told me that’s not happening. (I wasn’t aware it’s an operator’s job to dictate to patients what hospital doctors will or won’t do. There were other people who were wonderful. Leticia on 7h floor was the only person there who worked to help me find out where my husband had been taken for surgery for the blood clots. She ensured I was connected with the right people and that the doctor received the right number to call me after the procedure. My observation of the nurses at their station was they were far to engaged in visiting with each other to offer any assistance beyond,”you can wait in his room for him to be brought back.” I’d have been waiting a very long time since after that surgery he was returned to the 5th floor. It is so sad; but our experience at MMH has me praying neither of us need a hospital until we can move far away...

I would leave no stars but then I couldn't tell my story. My mother had copd and is on oxygen 24 hours a day. She went in not being able to breath. She was in for about 4 days. When they released her they sent her home with no oxygen, not even to get her from her room to the car. So we were back within 24 hours where she developed pneumonia. She then contracted c-diff from the hospital and there answer was to just remove her colon. Well after we demanded they call in a specialist they did not remove her colon, but she never got over the illness and in fact died but while she was in ICU my brother whom was a diabetic went in because he was sick at his stomach and couldn't get over it. They determined that he needed a stint put in so after they put the stint in he told them he just didn't feel right. They just blew him off and told him he needed to see his kidney doctor. We went back and forth to the ER with this and every time they would tell him nothing was wrong with him. One guy came in saying he was a Dr. and listen to his heart and ask him if he had an artificial valve because it sounded like it, then another guy came in and said that HE was the only Dr. working the ER so obviously the other one was only a nurse. Then the kidney doctor came in the room and told him "We can't admit you for every little nilly nally thing that you think is wrong with you (his exact words) however this time we did find something wrong. You have an infection around your heart." So they admitted him and within a hour after he is admitted they tell him it's not an infection, it's just inflammation. That night around 7:00 he said he could tell his blood sugar was up and ask the nurse to check it. That nurse flat out refused to check it. Said he checked it before his dinner and he would not check it again until the morning (even though they had given him a steroid shot for the inflammation) Plans were they would give him is dialysis the next morning and send him home. Well they gave him his dialysis and brought him back to his room and within 15 minutes he was gone. You can't sue this hospital because thanks to our good ole government there is a cap as to how much you can sue them and no lawyer will touch it. We told our story to several lawyers and they were very interested until we told them Midland Memorial and then they said while we did have a case, they wouldn't touch it...

This hospital does not deserve any stars!

My son has been presenting with severe headaches/ inability to walk/ speech disturbances/ seizures/ dizziness and extreme lethargy since 4/22/25 after experiencing head trauma. We have been to this ER 5 times between 4/22/25 - 5/23/25. Numerous tests were ordered, and were normal. But clearly there is still something that they’re missing . They continuously refer my son to a neurologist whose office has already stated aren’t accepting new patients due to capacity.

The discharging nurses exact words were, “ the diagnosis is anxiety, I know that’s not what y’all are here for but we have to put something”. The way these doctors are documenting is disgusting and completely dismissive of the severity of my sons symptoms. They re-arrange our words to make their anxiety diagnosis make sense on paper which is why we have not been able to get into a neurologist locally.

After not being accepted in midland/ Odessa/Lubbock or San Angelo because of the diagnosis of anxiety, I had to find a neurologist in Dallas, 5 hours from home in hopes of getting proper care and some kind of answers.

I noticed that after the nurse gives him medication that can be used to break seizures he is able to function again. I mentioned this to the nurse and the drs note stated “ pt states he always feels better after taking _” which my son never mentioned to him because he does not know what that medication is. All he knows is he feels better after he’s given medicine.

The medication they were giving him can also be used for anxiety which is another reason why their “anxiety” diagnosis makes sense to the Drs we are being referred to. On top of all this, I was faced with a very disrespectful “sassy” male triage nurse who was aggressive with my son and sarcastic with me. The Dr as well was initially dismissive of our concerns and did not seem to care that my son’s primary care physician sent us to the ER to be admitted for seizures, but yet still diagnosed him with anxiety.

Personally I have been in the medical field clinically for 11 years and never experienced a medical staff who lacks empathy and compassion as well as submit false documentation causing patients medical treatment to be delayed! These people take an oath to care for the lives of others and...