Wild Bill's Tobacco — Local services in Milford Charter Township

Update: Jason from corporate made things right and issued me a refund but the store manager still gave me issues with it So I call Jason again and it was handled. And The store manager pretended to call Jason and said she couldn't get ahold of him and was expecting me to just leave I called Jason got him right away things were made right but I will not shop here until that manager is no longer there.

Horrible manager! I'm a regular customer of this wild bill's I was sold a tank for my mod and it did not work with my mod it said it was shorting I took it in was willing to exchange it for a high dollar item and she would not do it for me and it's never worked I had the Box all original stuff she was not even willing to work with me and allowed me to walk out of the store feeling humiliated in front of other customers because she acted as though I was trying to rip them off I will never return to this wild bill's location and they have lost a...

I wish I got a 5 star treatment by the employees at this location like other patrons. I ask questions because I'm new to vaping. I stopped in on Sat and noticed the table with all the discounted devices. I started asking questions, apparently the staff working that day didn't feel like selling anything. The one guy stood behind the counter staring at me like I asked if unicorns chewed bubblegum, While the other one sat arrogantly in one of the chairs, rolling his eyes at the dummy who knows nothing about this stuff. This isnt the first time I was made to feel small in this store however it will be my last. When I told my brother about my visit he knew exactly who I was talking about and said that kid has given him the same jerky treatment as well, and that i should go check out vapes are us, they treat customers right. And that's exactly what...

Purchased a device from a wild bills out of town and was b Defective out of box. Took it to the local local wild bills and. was told That I wasn't allowed to return it to the Milford store Because it will mess up their inventory and that I had To take it back to the wild bills I purchased it at which is nowhere Near me. Great customer service! I purchase Stuff at this store all the time and never have seen this kid working there. He was rude and completely unhelpful and Took fifteen minutes to check out the device to make Sure it was new and then at the end told me he couldn't do...