Bluemercury — Local services in Millburn

Pretty disappointed and def not coming here again to false information. The ladies were nice but I bought the Vitamin C serum for SkinCeutucals and the very same day I brought it, I opened it and it was orange. I went back to show the lady and she goes “oh, that’s the right color, it’s always like that.” She proceeded to say, this is the training they got.

I knew this was wrong and tried explaining how it was already oxidized. She argued with saying I was basically wrong.

I took it upon myself to order from the SkinCeuticals website directly and I just got my order. The Vitamin C serum was clear, just as I expected.

The employees need to be retrained and look up facts before arguing with customers on something that is right when it is wrong. You can even go to Google to see the difference. For $160+ per bottle, please give the right information.

Pictures below to show the difference. The orange is from Bluemercury and the clear on is directly from...

I recently had the pleasure of visiting Blue Mercury and was fortunate enough to be assisted by Valerie. From the moment I walked in, Valerie greeted me with a warm and friendly welcome that instantly made me feel comfortable.

Valerie's attention to detail and personalized approach stood out to me. She took the time to listen to my concerns and preferences, and then made thoughtful recommendations that perfectly suited my needs. Her expertise and knowledge of the products were truly impressive, and I felt confident in her recommendations. Thank you for making my shopping experience so...

I walked into the store looking to buy a couple of Skinceutical products as it's the closest store to me and I usually come here to buy skinceuticals. One of sample bottle is empty so I asked the store associate if she can get a new sample bottle for me to try. She was very reluctant, said to have to ask manager, then came back said no. So I walked out the store and made my purchases at another store. Awful customer service.. that's how you...