SOMA Skin & Laser — Local services in Millburn

One of the worst dermatologists I have ever visited.

Let me walk you through my experience with Soma Skin & Laser.

I called this location because I was interested in laser hair removal. I told them the locations I would like done and they informed me of the prices and packages they offer and I created an appointment. Days later I get a call saying that I would have to pay before attending my appointment as the appointment was scheduled for a 30 minute session and that would be for customers who have paid first. I said "ok makes no difference to me" so I end up paying for the 4 session package.

Here is where the second screw up occurs. I arrive there a couple of weeks later for my first session. The session was for 30 minutes...lasted more like 15 minutes. It was almost as if the dermatologist was scared of the areas that I wanted laser hair removal at. He did a terrible job.

About 6 or 7 weeks pass and I arrive for my second session. The same thing, a terrible 15 minute session of missed areas and a rushed process.

Now here is the kicker, after the 2nd session ends I am informed that I would need to pay for additional sessions. I explain that I purchased the 4 session package...now for the big surprise...EACH AREA I WANTED DONE COUNTED AS A SEPARATE SESSION.

I was NEVER informed of this and I assume this is exactly why they wanted me to pay before I even had my first visit at the location.

So here I am 3-4 months after this incident I am thinking ehh forget them, I wont even bother writing a review. Well today I get a letter in the mail demanding I pay $30 for a missed appointment.

I busted out laughing and ripped the bill in half. First of all I never had another appointment because I was not willing to pay more after being lied to the first time.

So not only will you not receive the $30 you demand, now you get this poor review also.

If they contact me again asking for this $30 I will be disputing the...

I had a terrible experience with Dr. Ehrenreich when I consulted him about a cyst problem which appeared after waxing at a new place. When first cyst appeared, I met a PA who prescribed medication that helped. Shortly after a 2nd cyst appeared, I panicked and went to SOMAs to meet an experienced dermatologist. I was hoping that he could observe and explain, but he simply poked the cyst with a syringe needle which made it worse. It became so bad that he performed a surgery to remove darkened skin & infected gland and stitch the skin which left an ugly visible scar - even though he insisted that it ll be a thin and unnoticeable. When recently a dermatologist friend noticed it, and said that a hasty puncture of the cyst might have increased the infection and surgery could be avoided, I felt compelled to write this review. The cysts never appeared after changing my esthetician. One expects better diagnosis and treatment from a highly rated doctor. If you can't treat it, guide the patient to someone who can handle such cases. Avoid this clinic if you have similar...

When I first came here, I was evaluated and given a routine, which actually worked and left me with hardly any acne. That was until I came back for a blackhead removal, and a new lady asked me for my routine, and told me it was not good for my skin and completely reorganized it. After the removal (which was very unpleasant) she told me some of the blackheads were in too deep, and that I needed a charcoal mask “or something” to get them out. Fast forward a few months later, I’m seeing a third new lady and my face is completely dried to the point where it is red. She tells me my routine was wack, changes the order, and before I go I ask her why the charcoal mask hasn’t removed them yet (I’ve been on them for a week) and she tells me I should get a blackhead removal from this place. Fast forward another few months, and my skin never recovers, I drop the routine, and I find a new place that answers the questions I have with consistent answers. Overall, a bunch of conflicting statements, weird decisions, unresponsive customer service, and 3 minute effortless...