Jaxen Grey delivered the best customer service we've experienced in a men's store. We entered and were greeted right away. A few seconds later Ty asked what brought us in. We contemplated saying but knew it would help find us the most perfect outfit. Dean said " I need to find an outfit for my sons Celebration of Life." Ty did not hesitate to give him a big hug. It truly was an authentic moment. Ty then said "tell me all about your son" while he started to gather information and pull shirts for Dean. We said we had our own pants but needed shirts and shoes. Dean had just gotten a rainbow tattoo on his arm that we wanted to show. Also, Dean had been on a weight loss journey so didn't know his size. Ty was very thoughtful, knowledgeable and stepped in when necessary. He was not overbearing. Ty offered us a drink of choice and gave a pair of socks for Dean to use when trying on shoes. All these special details is what sets Jaxen Grey apart. We left feeling very good about our purchases- 2 shirts and shoes. Ty is a wonderful young man with a big heart and Jaxen Grey is a store full amazing clothes...
Read moreI went to the Ridgedale location of Jaxen Grey with my brother and I was floored by the incredible customer service we received from Triston Clark. My brother specifically needed beachwear for a wedding in North Carolina (formal for the wedding, business casual for a brunch and more lounge-y for the after party). Triston was with us for over an hour, giving us amazing advice and feedback in a way that was so warm, kind, and fun. He even brought me a little wine & my bro a beer -- Whaaat?? By the time we left, my brother had three perfect outfits that could mix and match and would translate to everyday wear too. We were so impressed by Triston we insisted on writing a review!! He is an incredible stylist and made us feel so welcome and my brother so...
Read moreI recently had the pleasure of shopping at Jaxen Grey and was blown away by their customer service. Right from the start, I was welcomed with complimentary drinks which set a fantastic tone for the entire shopping experience. What truly stood out was the personalized service - the staff effortlessly put together several outfits for me to try on, understanding my style and preferences like they've known me for years. Every piece of clothing felt tailored to what I was looking for, making it hard to choose just one! I can't recommend Jaxon Grey enough; their attention to detail and care for their customers is something I've rarely seen elsewhere. Don't miss the opportunity...
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