Well, everyone, it honestly doesn't get better than the shopping experience I had today. My girlfriend gave me the ABC pants, and I had them hemmed. Once I got them, I tried them on for work for the first time today, and my worries that I had while waiting for them came true. I wore my pants a bit too high while they were getting hemmed. So, I actually went straight to Lululemon after work and also bought myself a black version. But I asked if it was possible for them to hem the pants I was wearing. I'll admit, I didn't think much of it, but afterwards, that's a pretty weird request! And it adds more for the staff to do! So I bought some joggers as well to walk out of the store with. So now I'm getting two pants hemmed! And guess what? The staff dealt with all my questions (I had a lot) , dealt with the weird request to even hem the pants I was wearing, and let me walk out wearing my bought joggers! I wish I remembered everyone's name, but this experience has made me a lifetime Lululemon customer. Thank you! P.S. These ABC Pants are...
Read morei usually love lululemon and have never had a bad experience there before. however, I went there today and waited 30+ minutes in line. i was making a return and did not have the receipt from the purchase but I had the card it was purchased on. the person working on the cash register was extremely rude and told me that I needed proof of purchase and that having the credit card used to purchase the return did not count as proof of purchase. I used to work at lululemon and know this is not true. i drove to the wayzata location and they processed the return for me with no issues. hoping this was just a one-time fluke but the experience was frustrating and I expect better from a luxury...
Read moreI had a wonderful experience at this location today! I ended up purchasing my 4th and 5th pair of align leggings and I must say I’m obsessed! The quality matches the price and well worth it! On top of that I received outstanding assistance through the store and in the fitting rooms by the associate by the name of Mary! She told me some tips about how to get the best out of my leggings and how to make them retain their color too! She told me to run them only with athletic clothing material in the washer. No cotton or demon material. Also to run it on cold! She’s the only one who has ever told me that and I really appreciated her pointers! Will be coming back and purchasing more!...
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