Puppy Dreams - Missouri City — Local services in Missouri City

DISAPPOINTING AND CONCERNING EXPERIENCE

I visited this store with my family, hoping to find a new puppy, but unfortunately, our experience was far from positive.

The store smelled strongly of urine, and we saw an employee vaping indoors while another was openly cursing which was completely inappropriate, especially with kids around.

I asked about a puppy that I assumed was an Australian Shepherd, but was told it was a Bernedoodle priced at $5,000. For that price, I expected better care, professionalism, and transparency. I couldn’t help but question where these puppies come from and why they are so overpriced.

On top of that, the salesman was pushy and made us feel pressured to buy. This was not the welcoming or thoughtful experience we hoped for.

If you’re looking for a puppy, I strongly suggest checking your local animal shelter or even Petland, where we ended up getting our first pup. That experience was smooth, respectful, and far more affordable.

Skip this place if you care about your family’s experience and the well-being of...

We had such a wonderful experience at Puppy Dreams! Angel was absolutely amazing — patient, kind, and genuinely helpful. We actually stopped in just to take a look with my daughter, and the entire team made us feel welcome from the moment we walked in. They let us interact with several puppies, gave helpful suggestions based on our lifestyle, and never once made us feel rushed or pressured.

What really stood out was how seamless the process was. We were able to go home with our new puppy the same day, and they sent us off with a kennel fully stocked with everything we needed to get started — which was such a relief as new dog owners.

I also love that they offer a Puppy Freshness package, which helps keep our dog clean for six months, and lifetime access to puppy training — it really shows that they care about setting you up for long-term success.

Whether you’re ready to adopt or just want to explore, Puppy Dreams is a fantastic place to begin your dog journey....

Prices Keep Going Up, But Quality Doesn’t.

I’ve visited this business a few times over the past few weeks hoping to eventually bring home a puppy. Each time I go back, I’m more disappointed. The prices have gone up dramatically, and it’s hard to justify what they’re charging for the puppies, especially when you compare it to responsible breeders or rescues that provide health clearances and real background info.

What’s worse is the pressure to buy their puppy dreams packages, which are filled with basic supplies marked up to ridiculous prices. They push it like it’s essential, but you could get everything they include for a fraction of the cost elsewhere and with better quality.

The place looks nice on the surface, but once you ask questions or try to take your time, it becomes clear this is more about profit than pets. I really wanted to support a local business, but I just can’t justify spending that much money when the value and transparency just...