Advance Auto Parts — Local services in Mitchell

On my roadtrip I was driving through rainy and windy weather in South Dakota. The wind knocked one of my windshield wipers out of wack and it stopped working. I stopped at this location and three gentlemen were so kind an helpful. When I explained that my wiper was not working they did not hesitate to come out to my car and look at it. They determined that the wiper was loose and needed to be retightened. I am so grategul for their help and assistance. It allowed me to get back on the road safely and make it to my destination. They truly care! Thank you for your wonderful...

I’m not sure why they think being rude to people is acceptable. I went to get touch up paint for my car. When I arrived and was getting out of my car the guy comes out of the store and very rudely proceeds to tell me “that he couldn’t sell me anything because there computers were down”. Waiting a few days I called to see if they had my paint and was told NO we do not sell that paint, again very rudely Thank goodness there is two other auto parts stores in town to get my business. Must be...

This was my Go to place for parts. For myself others vehicles I worked on. my son an his many projects and jobs. But now they got a manager "J" that don't listen not helpful don't know customer service. But he knows how to puff that cigarette , an ignor you. The guys that work here are great. But he is not worthy of his position nor does he know customer relationships. Might be time to move all our business elsewhere till he...