Waxd Day Spa llc/ WaxdRx — Local services in Mobile

Canceled on me the day of, one hour before without even an apology and still no response for the new appointment I asked her for! Very unprofessional! IMO she has too many things going on at once. If I had canceled on her she would have charged me for it!

Response to owner No I had an appointment with you Jessica. And you still have not replied as to rescheduling, not that I would at this point. And I have screenshots showing you said you may need to move me up or reschedule for the next day, then no response to my numerous text. Then when I said I was in my way bc I had not heard back you said “I’m going to have to cancel” No apology and when I asked when you were rescheduling me to this day you have no responded. Just take responsibility, I’m not the only one you have done this too. People talk and word is getting around you are doing this often so please don’t try to say I had an appointment with someone who had a death to make yourself look...

Horrible! I would not recommend this location or spa to anyone. Owner is highly unprofessional and always late, if she even shows up at all. And there’s no sense in rescheduling because she’ll miss that appointment too. Please save your time and money... the headache and subpar wax is not worth the trouble !

Update in response to Owner : Actually you have a 2 star review recently as well. You were personally contacted and again were unprofessional and unaccomodating. YOU were late for the first appointment and did not have the decency to call and inform me. I waited patiently then contacted you, only for you to say you were not coming and I needed to reschedule. You even had the audacity to have a bad attitude after you inconvenienced me and another client who was also waiting. So, if you’re so concerned with bad reviews, don’t have bad...

Wow another bad review in 20 years!!! Keep it up!!!! The rudest person ever!! Would not even pick up the phone and then sent me a very blunt text that simply stated “can I help you?” I didn’t recognize the number so I asked who it was. I finally figured out it was wax’d Studio. The person indicated that when you call back to back that it was rude. Why do they have a phone if they don’t pick up? They are to cheap to get a separate phone for business I guess. So not introducing yourself and calling customers rude is not a good business tactic. They might get good reviews, which is WHY I called so many times, figuring they were probably busy, but until they can learn how to treat customers, me and anyone who wants respect needs to patron...