Target — Local services in Modesto

This store is completely unreliable. No one ever answers the phone—ever. I’ve called over 20 times across different departments, and not once has anyone picked up. It honestly feels like they silence their phones on purpose, which is unacceptable for a major retailer.

What’s worse is the expired food. I live just five minutes away and frequently use Drive Up, and this is now the fourth time I’ve received expired chicken. I shouldn’t have to check expiration labels every time I pick up an order from a national chain. It’s gross and dangerous. This store should be reported to the health department—and I fully intend to do that, along with contacting Target corporate.

And don’t get me started on the customer service. On Thursday, July 17th at around 9:48 PM, I picked up my order. The girl who helped me, likely in her mid-to-late 20s, Hispanic, didn’t greet me or say a word. Just stared at me waiting for the code, then silently put the items in my trunk. This wasn’t the first time either—she’s consistently rude and expressionless every time I’ve encountered her, regardless of the time of day. If you don’t want to work in customer service, don’t.

Call me a Karen if you want—I don’t care. Customers deserve better than this. Management at this location seriously needs...

I was just at target a couple minutes ago today 11/12/2022. I was at the bread aisle looking at DIFFERENT kind of bagels to have for breakfast. The association there at around 9:50 AM in blue came a little after me to stock bread. One of the BAgel dropped and I picked it up and put it back and continue looking for bagels to see if pumpkin spice was available. That associate (White) then rudely was like they’re all the same bagel and with all the same expiration date - all so aggressively at me. I told him I was not looking for dates but different kind of bagels. He then proceeded to say “ Well I saw you grabbed that bagel (the one I picked up that fell) and now you’re looking at the other section that are the same dude” again so aggressive! There was no hey I see you’re looking for something can I help you. None of that at all! Just assumed and Rudely interrupted my peace of mind. I will be contacting Lacey or another team manager/lead about this! All so rude for what especially since I was not doing anything! EDIt: 4 stars because I love this target but just to let everyone beware. I came into contact and found out the man is not a store employee...

I WANT TO GIVE 5 STARS TO MERCEDES M. AT 3900 SISK RD IN MODESTO, CA. I WAS ONLINE FOR NEARLY 2 HOURS TRYING TO ORDER 2 ITEMS FROM A BABY REGISTRY AND THE PEOPLE WHO ANSWERED THE PHONE COULD NOT UNDERSTAND ME NOR COULD I UNDERSTAND THEM. FINALLY I WAS SO FRUSTRATED, I DECIDED TO GO TO THE TARGET STORE. I WENT TO 2 TARGET (MCHENRY AND CLARIBEL) NONE OF THE CLERKS WERE ABLE TO HELP ME. I DECIDED TO TAKE ONE MORE CHANCE AND WENT TO THE SISK RD TARGET AND THERE WAS MERCEDES M WHO WAS PROFESSIONAL AND PATIENT. I EXPLAIN TO HER WHAT I WANTED TO DO AND SHE KNEW EXACTLY WHAT TO DO AND HELPED ME WITH NOT ONLY PURCHASING THE ITEMS BUT ALSO SHIPPED THEM TO THE RESPECTIVE ADDRESS. I JUST THINK THAT PEOPLE ARE SO QUICK TO POST NEGATIVE COMMENTS BUT WHEN YOU MEET SOMEONE WHO IS PROFESSIONAL AND KNOWS HOW TO DO HER JOB, MOST OF US TAKE IT FOR GRANTED. MERCEDES, IF YOU READ THIS COMMENT, I WANT YOU TO THANK YOU FOR BEING YOU AND PLEASE DON'T CHANGE. AS A SENIOR PERSON WITH LIMITED TECHNOLOGY EXPERIENCE, I TRULY APPRECIATE YOU...