Creative Music Center — Local services in Monroe

I am very pleased to post this review for Creative Music. A few days ago I brought my granddaughter’s saxophone to Creative Music for repair. In preparation for the start of school, we realized that the instrument was in need of repair. I explained that, due to travel, we were not able to bring the instrument in sooner. My granddaughter needed the saxophone later that day for school. Dave, of Creative Music, examined the saxophone and immediately repaired it. I can’t thank Dave and the staff at Creative Music enough for their courteous, professional and friendly service! They are very accommodating and take extra care in their service to customers. I appreciate Dave’s efforts and his ability to repair the instrument so quickly. Thank you very much for your...

I just went to this store with my violin wanting the sound post set and to re-hair my bow. When I walked in there were two ladies at the counter. As I opened my case asking the the lady in the white turtle neck with straight brown hair if they re-hair bows? She snapped that they didn't. The nice girl next to her chimed in as said out loud "She re-hairs bows?" Then the other lady gave a look and said I would need to buy a new one! She then picked up my violin and started to point out things about my only violin that were not good enough for her to re-set my sound post! I then asked "How much to just re-set the sound post?" She refused me service and said "Good Luck!" AVOID THIS PLACE IF YOU CAN! I think I didn't fit the "type" they prefer to give...

Terrible, definitely wouldn't recommend it to anyone in this planet or another. I originally paid through Groupon just to see if the classes worked out for my son. I paid for 45 mins and they only gave me 30mins classes for my son ,that should of been the 1st red flag. But then they make you sign a paper and they ask you to put a credit card info even though I paid for the 1st month in full. So we tried that 1st month and decided it wasn't for my son,he didn't like it.so then I thought I was done with this establishment and they kept charging me even though I was done with them clearly, scammers.terrible...