Sip & Scoop — Restaurant in Monroe

I brought up a valid concern. No customer should have to change their order 3 times because staff is alone, not trained, she stated second day on the job, and verbally admitted to not knowing the recipes on their own menu. Ended up getting the easiest thing a watermelon Italian ice and the portion was not up to par for 8 dollars. Melted in 98 degree weather. I gave my opinion and not only did the management team meet me with a really rude screen shot of something they posted (they wouldn't show me where they posted it) trying to say my review was fake but they didn't acknowledge at all the actual issue, having someone by themselves, new, untrained, and as a result lacking in customer service experience. All I did was ask them to do better next time. Had they of handled it better, sent a more professional email from the email that they told me to me email and not from someone randoms iPhone, I would have changed my review, would have told my friends to come, would have given it another chance. That's just sad. Stop trying to blast me on social media by making fun of me and being rude, stop using a different email to email me it’s super unprofessional. Pics attached.

— this will be the last thing I say to you guys because clearly a review of my personal experience isn’t allowed.

I didn’t spam call you and a screen shot has been attached. I called once and was told you as an owner would call me back and I never got a call back. I emailed twice and in my first review you left the email for me to email. The response I got back from you was that you escalated it and blasted me on social media which is why I’m responding the way I am. I was never rude in my first post, and it said someone on your team flagged it and took it down so I want to stand by my statement and defend myself since you have been so aggressively rude to me. I too, took screen shots and time stamps as well. It didn’t have to be this serious but I feel you’ve chose to be so rude to me when I’m allowed to share my experience about what happened. It’s clear that the point of my review has been missed and I just hope staff is...

$9.49 for 2 small scoops of ice cream in a cup and some Oreo dust sprinkled on top. Just out of curiosity, before I tasted it, I asked what brand of ice cream they use and was told “the owner doesn’t want anyone to know.” After trying the ice cream I was disappointed to discover that it is not very good quality. While they are nice people, there are several other options for ice cream in the area, and this is by far the worst one. I truly hate leaving bad reviews, but the combination of being more expensive than everywhere else while having the worst quality is...

Awesome dude! I'm currently awaiting an Ubereats delivery order, and the tablet was acting up. After resetting it, the customer's order showed up. The man told me it would take about 25 minutes to complete, so I said that's fine. I've got to wait for it. 🤷‍♂️ The man working asked me if I'd like any ice cream while I wait, and I said yes, please! I chose the Campfire Smores and Cookie Monster with some hot fudge on top. Not many places care about delivery people, so it's absolutely amazing to feel the kindness of Sip and...