Quality Foods — Local services in Monroe

Business Law 101 and Federal Trade Commission Gov/ The Consumer Review Fairness Act, protects people's ability to share their honest opinions about a business's Products, Services, or Conduct in any forum. As a customer it's very critical that customers are able to Advocate their Concerns about Quality Foods Inc. behavior regarding these Multi-unprofessional acts. Store# 748, Monore, Ga. Store Employees actor and actress Wesley and Kim whom performs at a low grade level because they have know other choice to frequently and habor inappropriate acts with the avoidance too deliver Top Tier custmer services. Store #748 is in desperate need of an educated virual session, as it regards too the entire Entity of providing customer service practices, expire foods, stale foods, and the misrepresentation of the products they sale to customers. Some of these complaints are repented, along with Quality Foods Inc. not providing a resolution to perform better Customer service/Goods Practices. As it pretains, ( I don't frequently at this store, now that I'm proud to advocate it after the facts) this store was the only one that carries this product that was close in distances. I return to the store to forward my concerns about the wrong product, the nice young man at the customer service counter, listened and directed me to retreive the correct one. I followed suit , unfortunately , the female Kim, stated they ' can't take the product back as it has been open: I replied: the item hasn't been use, however, opened yes! but cleary from the smell/almost the same labeling info on the others, this is the wrong product. The female Kim made a condescending statement and was smirking, this behavior can frustrate customers as Kim should know, but doesn't ( Condescension is not always what a person says, but how it is said that matters, also in business, she should know and learn to avoid sarcasm, muttering, and etc.). I request to speak with someone other than her to make sure what was stated was their Store Policy, so she calls the male Wesley. After explaining my concerns to him, he was in head nodes into agreement with her as ( Kim was Eye Coding him) and stated no they don't allow Wrong or Misrepresentation returns. I agree to purchase the other one as it seems their Verbal customer service Policy is Dismantle at Zero basis. I voice my concerns letting Kim know while she keeps displaying condescend and interrupting me, I mirrored her own reflection as demonstrating the same behavior to her and inform her to continue providing additional info I would need to speak with their Store Corparation regarding policy. Wesley didn't like that , and proceed to tell me I can't leave with the product and he begin to cross a different Level of Boundaries: coming into customers Personal space to grab a Hugh Glass jar that could have potentially cause harm in many scenarios. Maybe he does this in personal space at home to women, however , I let him know to Never put your hands nor Cross boundries To Take Anything Out of Customers Hands on a women, especially a brown woman. He has lost his mind! We both called the police, and I was happy the Officer I spoke with were nice to me and fair in this situation. Welsey had to proceed with his nitwit character trait to fulfill his little man ego ( which is laughable, because cleary thats the only boost of strength he has ever had in his life) I was glad, there're furthermore Quality Retail Food Chains that provide excellent customer service Skills and making sure their customers needs are met in a manner that reflects positive on the their business, however, we've to make sure Kroger's and etc. start providing ( few in between items that are hard to find ) items so therefore customers who want excellent service don't ever have to step foot in a Establishment with Filthy Restroom and in-store Odors and Bad customer service with know insurance to Back Their Product Goods. I now have the correct item I need, thanks to Walmart. It's a new dawn a new day and customers shouldn't expect...

It's a local grocery store in small-town Monroe, GA. There is only one other grocery store of consequence in the town, unless one chooses to go to Walmart--which I do not when I can avoid that.

The cashiers are friendly, in general, and they do the best they can with what must be a very repetitive job. I usually get a smile and a pleasant greeting when I begin my checkout.

The food is reasonably priced. Some items are completely missing: I found no plant-based "meats" of any kind, but I suppose the market for those in this area is not large. They do not carry any beer or wine, but I rarely buy those anyway. On the other hand, they do have, in the produce section, such unusual things as chunks of white kaolin and yellowroot tea; however, I do not buy those. There is local honey, I notice.

Living in the area in which this store is my nearest grocery, I depend on it for staples, just nothing very exotic, but, hey, they did have some imported Danish butter. Once I even found some non-fat cottage cheese, a rarity even in larger stores; they were closing it out, probably because no one else wanted it. I took the few tubs they had left.

For serious grocery shopping, I drive a few extra miles to Winder, to the magnificent Ingles grocery over there.

Update, December 2022: This store has improved in a number of ways since the Monroe Publix opened. There is somewhat more variety, the freezer section is much better, and the interior seems to be neater and more up to date. It is still my first choice for routine grocery shopping. Store employees are always helpful...

The name "Quality Foods" is an appropriate name for this early classic "Blue Star" era supermarket. It is not a huge modern day food store but accommodates most grocery needs with the ordinary, extra ordinary, and some hard to find surprising good treats. There are continuous sales, great buys, largely displayed in the front windows. Quality Foods and this plaza is continuously kept very clean, and very well maintained.

Employees are very serious, friendly, and helpful. You won't find fun and games among the workers here. It can get a little weird up front at the check out registers and customer service counters. Be careful not to get hooked with their high tech communications system, and those who are over eager to use it.

The word has been, shoppers who currently travel out for groceries would prefer to shop locally and look forward to an added quality neighboring deli & bakery. This would be an attractive topper for "Quality Foods", and this "Blue Star" style plaza, and the shoppers who seek good "quality" food in our daily lives. A "Johnny's" New York Style Pizza would also be a nice attraction for the prospering potential within this nice little...