I revisited this Japanese stationery store during my last trip to Montclair Place on Monday, after a long time away. However, it is rather disappointing that there have been no notable improvements in either the quality or service provided by the store's management.
Although Tokyo Japanese Lifestyle offers a variety of cute socks, pens, and tons of Sanrio, Demon Slayer, Tortoro, Super Mario, Pokémon, Ponyo, and other popular anime-related gift items, the prices here are still too high considering the quality of the products. The store is decorated nicely, but the staff doesn’t seem too friendly, which might make the customers feel uncomfortable. I really hope that the management will reconsider their pricing strategy while simultaneously working to improve their service and...
Read moreThe supervisor and assistant are very rude. When I am ready to pay , she just told me no return item once sold .i ask what if it doesn’t work when I put battery. She told me you don’t need to buy it. I have two kids with me and her face not inviting or not happy. I said I need manager or supervisor. She said Iam the manager. I said why you rude? She said I will call police. Imagine I can buy same item for fraction of the price online. I just left the...
Read moreI came to this place to buy a Labubu for my wife doe her birthday and they were noticed it was fake. I went back to tell them it was fake and then the man said it’s not fake you probably switched it and if you don’t leave I’m calling the cops. What is wrong with people NEVER buy from this...
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