Harbor House — Local services in Monterey

If I could give this place a negative star I would. I was there today. I was looking at the lighthouses and they were all crammed together on a glass table. I grabbed a larger one to look at the price and three lighthouses fell on the ground. I immediately apologized and explained that I was just trying to see the price that was located on the bottom of the product. The lady said I had to buy something in the store that was the same price or higher than the $7.99 lighthouse I ACCIDENTALLY knocked over. Then, on top of that, the store employee hovered over me and followed me all around the store like I was a criminal or someone trying to walk away from my mistake. I ended up having to spend $7 on some cheap plastic magnet that I didn’t want just so I could leave the store. I will never return nor do I advise ANYONE to go here. It was ridiculous how poorly...

The cashier was supposed to give me 50% off one of our items from upstairs and they didn't (cashier didn't take 50% off the item, after asking us about the items she asked if there were 2 items from upstairs told her it was only the 1). When I noticed later I brought the receipt back and they refused to honor their discount.

I went to look at the tag to see if I was mistaken and it was marked down from $30. These cheapskates marked up the item from 12.99 to 14.99 (tourist season huh?) And still didn't honor the 50% they promised when it came from that section. The more this story unravels the...

I went into this store to buy a souvenir for my granddaughter. I was approached by a Hispanic lady who immediately started yelling at me because my mask was down (COMPLETELY ON ACCIDENT) because I had just walked in from outside. I sincerely apologized and felt so stupid because I COMPLETELY agree with mask regulations and couldn’t believe I had forgotten to pull it up all the way. As soon as I said, “I AM SO SORRY!” and immediately covered my nose , she yelled “And you better keep it up!!!!” I have NEVER in my life been treated so RUDELY by ANY employee before and I will NEVER GO IN THIS...