A1 Appliance Parts — Local services in Montgomery

pityful to say the least. Call at 8am to see I'd part arrived. Talked to a Josh. Was pretty rude. Stated if part came in we would have called you. 2 hours later get call the part came in. I drive 48 miles to A1. Josh is the champion at asking the same question a hundred different ways. Talking to him is easy to see he is a few bricks shy of a full load. He can't find the part. He denied calling me to tell me the part was was in. I show him the call from him on my phone log on my cell phone, yet he denies calling. Excuses and excuses. Things get heated. The female said she...

I usually don’t do this at all . But today I went to A1 spoke with Mr.Ali asking for a GE filter his partner brings a filter out and states it looks the same to me . So I went with it . Got home tried to install it in the dryer it didn’t fit . So I called and spoke with Ali he stated to me they don’t have a return policy since I open it and tried to install it . Smh a total rip off and I’m not even that type of person to bash a company but I don’t recommend...

I felt that customer service was really the bottoms. The guy at the desk was very unhelpful. I asked him if he carried dual 12" x 12" hooded oven filters, with the name and model of oven. I had to access INET, myself, to obtain the part mumber. Then, he told me that a model number was needed. It seems that consumers have to do what folks taking ypur money ought to be doing noeadays. My response? I took my filter and left....