Discerner Computers and Guru2Go — Local services in Morganton

This guy is a nightmare. I brought my desktop computer to him for repair because of a display issue. I explained the issue and waited two weeks for any type of diagnosis. I never heard back from him so I went by his office. To my surprise he had taken my ENTIRE computer apart and had it laying in multiple different boxes. When I asked him what was wrong he said he thought it might be my motherboard. I asked if he had checked the graphics card and he told me he had not checked that yet. I could not believe he would take my entire computer apart without checking the damn graphics card first. I remained polite and asked if he could check the graphics card and let me know what he finds out. BIG SURPRISE, never heard back from him. I called and he mumbled on about being busy and made comments about irrelevant things like telling me he hadn’t raised his prices in years. He asked me to be patient and he would work on it that day. I waited another week then went by his office. When I arrived once again my computer was laying in several different piles and he had no additional information as to what was wrong with it. He asked me to wait in his office while he worked on it. I told him to put my computer back together and I would be back in a week to pick it up. Another week goes by and I’ll let you guess what I found when I arrived to pick up my computer……….. IT WAS STILL IN PIECES. He wanted me to wait again so he could put it back together. I refused and told him to give it back to me now. He piled up the remnants of my computer and placed them inside the tower. BE WARNED! Do not let this guy near...

I took my laptop into see Richard because another repair tech told me I needed a part from China and it would weeks to get. NOT! What I needed was a battery and Richard directed me to an Amazon site because he did not have one. I could not open my system due to the shorted battery and he just took it out and plugged in the power cord. Bam! He took a quick look at the system and suggested I leave it for a clean up and new malware protection. I left the unit and came back to pick it up at an extremely reasonable cost. Richard is truly the computer Guru...

This is the best computer repair shop that I have found. Most knowledgeable about computers that I have every found. Took my computer and went through it and made it run like a new one. I had some bugs, he found them and removed them for me. From now on all my computer repairs will be done at Discerner Computer & Guru2Go. I highly recommend this Computer Shop and I am going to recommend him to all of my friends. All I can say is I wish I had found him...