I go in here to look around and try to find good deals on things. I’ve bought a few things here lately and got great deals and good products. The staff are always great, but the last thing I bought was a Altec Lansing Rockbox 2.0 portable speaker, and it had the price tag right on the speaker grate… I thought nothing of it really and got a fantastic deal! But when I went to pull the sticker off I quickly realized that it almost ruined the deal and everything because it was completely stuck and I immediately thought who in their right mind would do this? I though about returning it because it was probably going to get messed up while trying to remove it, but wanted to ask them about it first and see if they knew a good or better way to remove the sticker. Walked in… talked to Michelle and said I know your probly gonna think I’m a jerk or stuck up and I am so sorry to even say anything, but can you help with this and maybe know a better way or anyway of getting this off without messing it up? This awesome woman went to work, got some goo-gone and a razor blade…. I honestly was a bit skeptical about if it was gonna be scratched up or have lil pieces of sticker inside of it which is what I really didn’t want, it man I’m telling you she was so awesome! She completely saved the day on it and it looks amazing and I can’t say enough of how thankful I am and how nice she was to even take care of it for me and do a great job. All the employees here are usually great, but she knocked it outta the park. The guy the sold me it earlier was also awesome, as he was there when my son bought his watch just a week or so ago! If ya need anything, EZ Pawn is a great place to go with great deals and even better employees… They definitely take care of you. I can’t say I have ever had a bad experience here. I don’t write many reviews either, but since she went above and beyond, I couldn’t do anything less! Thanks Michelle!!!...
Read moreWalked into EZpawn and was greeted immediately by a young lady. She was very helpful as we were looking at getting a smart tv for our daughter. She explained all the details and was so friendly. Upon talking to her we asked about iPads and looked and seen they had a Samsung tablet. We sat and talked with the manager about it asked alot of questions he was very knowledgeable about it and offered some personal insight on the purchase. He let us open it and check everything stood there while I searched online for reviews on the purchase. John was amazing and offered us exceptional customer service and a great deal!!!! Highly recommend John...
Read moreI pawned a ring telling them I would be back in less than 2 hours to get it back. I came back in 2 hours as I said and they refused to give me my property. Said there was a 48 he hold but funny I wasn't told about it when I pawned my ring. Went back 2 days later to get it and they took over a half hour to find it and it's been bent to hell. My husband went in to pawn a 14k gold necklace that he purchased through ezpawn and was told it's fake. Paid over $300 through ezpawn guaranteed it's 14k and they refuse to take it back because it's "fake". Not to mention the workers kept making fun of customers. ...
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