Finish Line — Local services in Muncie

Great customer service and great sales associate. Cheyenne was the associate that helped me. I came in looking for a specific shoe. She knew exactly what I was looking for. The first pair were a little bit dirty but I asked her to swap out for a different pair and she said no problem. The second pair were immaculate and in perfect condition. I was very impressed by how much she knew about the product and app. Plus the extra knowledge she had about the Nike app. Great work Cheyenne for making a sale and a happy customer!!! Hire more people like her and your store...

Apparently I'm not the only one that's had this issue based on the Facebook page. I tried to purchase some items during the specials in September, was charged for part of the order a month later and still never received any product. I've spent multiple days and hours on the phone with customer service with promises of refunds and have yet to see my money back. Do NOT order from...

Alright I found THE pair of shoes I needed in my life but the Muncie location didn’t have them. Autumn and the Muncie location team went above and beyond to help me find a location within a reasonable distance that had them in my size and get them held! Customer service is still a huge deal and will determine if I continue to do business at that location! Best service I’ve...