Cameo College of Essential Beauty — Local services in Murray

I would never go back. I went to this school to save some money as my usual hair-dresser is more expensive. They made me sign a disclaimer that if the student makes a mistake, they will fix it. With that assurance I allowed them to put their hands on my hair. I have had my hair highlighted for the past 20 years, so I memorized the type of products and level of toner needed to make my original color become of an off-white-blonde color. To be fair, at the time I made my appointment my hair was highlighted and had a bit of growth with some grey hair. So I communicated to them what to do with my hair and set up an appointment for a Wedsneday afternoon. I get there on Wednesday only to find out that they cannot do my hair because it will take 4-5 hours to fully highlight it. In my lifetime 2-3 hours is all the time needed to need my short hair (they are right below my ear) but they mentioned that the students are slow and ensured me that the student assigned to my hair was the best at highlighting. I go back on Saturday to get my hair done and after 8 painful hours on the chair, surprise my hair is brown and not just the growth, the whole length!!! One thing I noticed is that in 6 hours of highlighting, I did not feel the burning sensation of the highlighting mixture on my scalp, which was weird. This is my problem. Throughout the time I was there the instructors and manager were giving constant input to the student and checking her work, so I know the mix used for my toner was not the student's fault but the manager's! I complained and they gave me a second appointment the following week. This time the manager herself came off even stronger with the instructions and checks. After 3 hours my hair was all red!!! I complained again, and she asked me if I wanted to go back but she was sure it was my hair's fault not her fault. Then she said something that is on customer service manuals "at least they are not brown anymore, we made them lighter" Really, girl? Anyway, I asked their director by email for a refund and never heard back. I would stay away from such a disorganized place which has 20 year olds as managers and a phantom director who does not take accountability for their actions. I am still waiting...

I recently had the pleasure of experiencing a facial treatment with Abril R., and I cannot recommend her highly enough. From the moment I met her, Abril exuded a warmt and genuine passion for her work that immediately put me at ease.

Abril's extensive knowledge and expertise in skincare were evident throughout the entire process. She took the time to thoroughly explain each step of the facial, ensuring I understood what she was doing and why. Her confidence and professionalism were truly reassuring.

One of the highlights of the treatment was when Abril used a woods lamp to analyze my skin. She took the time to point out various areas of concern, explaining the different types of blemishes and how they were related to sun damage. This educational component was invaluable in helping me understand my skin on a deeper level.

Abril also provided personalized recommendations for a skincare routine for my specific skin type and concerns. Her passion for skincare was inspiring , and I left feeling motivated to take better care of my skin.

The day after the facial, Abril checked in with me to let me know that my skin may go through a purging process. Sure enough, I noticed my skin starting to clear up significantly in the following days. My complexion has never looked healthier or more radiant. I feel so confident in my skin now that I've hardly been wearing makeup at all.

Abril's emphasis on the importance of sunscreen also really stuck with me. She took the time to recommend some products and explain how to properly incorporate them into my daily routine.

Overall, I am thrilled with the results of my facial with Abril. Her exceptional skill, combined with her passion and dedication to her clients, make her truly stand out in her field. I feel so fortunate to have found her and cannot wait to continue my skincare journey under her guidance.

Thank you, Abril, for helping me achieve the healthiest, happiest skin of my life. You...

Extremely disappointing experience – unacceptable service and lack of supervision.

I try to be very generous and patient with the students at Cameo College, knowing they are still learning. However, my most recent experience was beyond unacceptable, both in terms of professionalism and basic care. I asked for lighter highlights and left with my hair completely dyed black — a huge mistake — but unfortunately, that was just the beginning.

Here’s what happened during my appointment with the student, Izzy:

My hair was dyed entirely black, completely opposite of what I requested (lighter highlights). They repeatedly yanked my hair, making the process painful and uncomfortable. They parted my hair so harshly that it physically hurt. They almost poked/stabbed my face multiple times with the comb — showing very poor control and awareness. They ignored input and guidance from more experienced coworkers. They did not shampoo my hair after applying color. They failed to rinse out all the dye, leaving product in my hair. I had hair dye all over my face, neck, arms, and back. My clothing was soaked during the rinse — no protection was used. They did not towel-dry my hair or offer any care post-wash. Overall, they showed a clear lack of knowledge, professionalism, and care. What made this worse was the complete lack of effective supervision. A supervising instructor should have checked in frequently, especially when it was obvious things were going wrong. They did not, and the few times they did, they offered minimal correction and allowed poor practices to continue.

This was not a minor training mistake — it was a painful, messy, and deeply disappointing experience. If students are allowed to work on real clients, they need to be better trained and closely supervised for everyone’s safety and dignity.

I will not be returning.

Do...