Murray Glass — Local services in Murray

Awful!!! My problems with Murray Glass started when my sliding glass shower door they installed shattered on my son while showering. When I called telling them what happened, they told me it wasn't their fault and I would have to pay for a new glass door. When I explained I just wanted the entire frame and door removed all together as well as the shattered glass cleaned up, they said I would still have to pay for labor. That wasn't happening and if anything I should get a refund. I've been waiting almost a week to hear back from a manager and still no response. Frustrated and worried about the other door shattering, I ended up calling another Glass Company to come help me. They were fantastic! First of all, they asked if my son was okay and then came the very next clean up. When taking the frame apart noticed multiple scratch marks on the metal frame suggesting the door was not properly aligned on the frame causing the glass to come in contact with the metal which weakens the glass. Murray Glass lacks integrity, professionalism and accountability. Never will use again and hope this review helps in preventing this from happening to...

On Aug 19th, They were very fast to come out and measure to get a quote. However the quote kept changing when I wanted to instal it myself. Was told the glass itself would be under 60 dollars. Then the final came to just under 100 with caulking included to install. Expensive caulking I thought, but I wanted to make sure I got the right stuff. They said they don’t do same day cuts and didn’t tell me they weren’t open Saturday, which is the next day I had to install the window. I paid through their link they sent, very smooth for payment. Went to pick it up Aug 26th and it hadn’t been cut. I’m pretty sure they could have cut the glass on the 19th, considering they did it while i waited. They brought out the window, no caulking. I asked about that, they had to check to see if that was included. Brought out a tube of caulking, no caulking gun. Caulking is under 10 dollars at Home Depot. I said almost 40 dollars for a tube of caulking?? They checked the pricing and took off almost 20 dollars. I never got emailed the estimate emailed, like they said they would send. I’m hoping the glass is the correct size. I won’t do business...

One team member of a roofing crew working in West Jordan had a safety rope with a metal clip swing and unfortunately break a customers window. Because the frame was aluminum there were only 2 companies in the valley qualified enough for the replacement without having to fully remove and replace the full window with frame.(stucco damage and fix)

Murray Glass one of the two was a little more cost than the other company but there knowledge was clearly extensive and I felt like they would take care of my customer.

Years of General contracting on my end paid off I was right! They communicated to both myself and the customer, feedback from my customer was exceptional. Qualified installation took place, the work was done as agreed and scheduled.

Sometimes you get what you pay for and once in a long while you get quality and customer service that more than hits the mark. 20/20 hind sight I would have gladly paid more.

I will definitely if needed use them again as you can see from me doing...