Gunpowder and lace boutique — Local services in Nacogdoches

Ordered a pair shoes for my wife on Feb 20th from this company. The post office sent a piece of paper tapped to the box lid without the product.. rock on 4 months later and we contact the seller looking to resolve the issue. Their response, “ Hello it’s the owner !! Since it was sent to dead mail you need to contact usps not us about anything else I have contacted usps and am waiting to hear back from them if we can even get our money back from them.” Now with that being said as a business owner one would think they would issue a second pair of shoes and/or issue a refund, however we have been told it’s our problem. Both the loss of our $160 plus tax and the items purchased. Choice wisely if you decide to deal with them....

Purchased a pair of $160 shoes from this boutique almost 5 months ago and I still have not received them, I was never notified of a lost shipment & couldn’t not get them to return my emails, finally messaged them on Instagram when I was told that she did not do refunds and that she had plenty of happy customers that received their shoes, she said she could give store credit but still haven’t received that either! SCAM SCAM SCAM with TERRIBLE...

The owner of this boutique is honestly the sweetest girt ever! and definitely has the cutest and unique stuff. i ordered a hoodie from her and it’s the best thing ever and so comfortable! i love how she post behind the scenes of her making products and gives updates on the progress of orders shipping. you can really tell she works the hardest she can with her new baby and still has a great small business, will definitely be ordering...