Grocery Outlet — Local services in Nampa

Not only do I shop for myself, my wife, 4 kids, my 3 cats and my 2 dogs. I'm not one to ever leave reviews but geese sometimes people can be super rude and not do what they are suppose to. This is not the place to shop if you have any expectation of any customer service. The prices are higher on name brand name products as other retail stores. There have lower prices on multiple brands. Also, the employees act very unprofessional, I caught a long blond hair lady flirting with a male co-worker and ignoring customers I actually had to wait for them to stop talking to get through them to continue shopping. Where's the management in this store? Is there any? It seems like they don't know what they are doing. I guess they have to get to know everyone before they figure out that they are there to work. The day I was in the store, the shopping atmosphere was unfriendly, employees didn't say hello or ask if I needed help finding anything. No smiles or eye contact, The people here are rude and inattentive; I asked kindly to an associate for a cart, he completely ignored me and ran off like a little kid in recess. People working here are ruthless basically cut you off if you try to talk with them. Also, some of their products don't have a price tag- and if they do, they are wrong. I had to ask to the register prices on some items since the description did not match at all. Also, Arriving home I noticed I was over charged for 8 items that were priced incorrectly on their shelves. Upon opening my purchases, I discovered that five products were expired and had mold.

Before purchasing something at this establishment, I highly recommend you check the expiration date and have a closer look at the food and give your food a good whiff before cooking or eating it. Be most careful with their meat and vegetables. If it smells weird, your food is probably already bad. Many of the items you are buying are discontinued. Some of the aisle were crowded with blue stocking carts which make very inconvenient for a group of people to go thru and walk comfortably.

Also there were few boxes on the floor as well. I wont bother returning my rotten items or spend time and gas going to this location since I Will not be shopping here anymore. I dislike visiting stores where the service is not respectful. I had a friend tell me he had a bad experience at this location with food and service, I had one as well. We will make sure to let everyone else...

I've been shopping at several Grocery Outlet Stores and I've been over twice at this particular location. This is one of the worst Grocery Outlets I have ever been to. The things I needed were out of stock. I found 1 moldy item in their produce.

The organic aisle looked sloppy. The people working on the floor are not helpful, nor do they have Empathy. They never smile, greet or ask you if you need help with anything, they ignore you or spend their time talking to each other like if they were in a High School lunch room. I was walking down an aisle while shopping and had to wait about 2 minutes for them to stop chatting for three employees who were talking to each other to realize I was there and they were in my way and that they needed to move so I could get to the products they were blocking me from getting to. The Bathroom I went was stinky and without Toilet Paper. Ethics and professionalism are important. The customer's money is good enough for the store to take. But the customer is not good enough to be permitted to use a decent restroom.

Not very good selection of food, wish they would carry the big Hot dogs I can find at other locations. I didn't see any organic fruits and some items had already expired dates on them, as the jerky meat and gluten free products. The guy bagging my purchases was smirking quietly while looking at me causing an unpleasant feeling. Cashiers don't not make eye contact, had an attitude and was pretty slow compared to other Grocery Outlets I frequently visit.

Also, one particular cashier was wearing her mask just covering her mouth not her nose and mouth. If the employees are going to wear a mask it should be used properly. Overall, When you work directly with the public, you need to have your employees acknowledge your customers.

I have to agree with some of the reviews when they say people working here are very unprofessional. The store looks a little messy particularly in the Dog food section and Organic Aisle. Also they need to be straighten and fully stock the shelves; so people can identify the different brands. Some prices are the same in relation to other retail stores, The Store could be a lot better. Probably the best part of the whole experience was the background music. Customers service sucks though. Also,...

Your Store is most welcoming and always stocked neatly making it easy to find what I need.The staff is always Friendly, but what I loved most was a Business that Honors and respected Individual Personal Choice & Responsibility for one's own Life & Health. Your business has not enforced draconian edicts upon its guests which myself and many others have appreciated and supported your Business for that reason alone, among many other reasons. I encourage and would support you as Business Owners to not cave into the pressure to strip people their right to chose, including your employed Staff. In speaking with many of the Staff, they would prefer the choice NOT to wear a Mask during their shifts.We as Patrons would prefer to see Joyful smiling faces.We want to connect with our local businesses making your store our Neighborhood Liberty Friendly place to shop. Please reinstate this choice and always stand for Freedom in the face of tyranny edicts,maintaining the Right to Choose is essential.Caldwell Store Owners have taken this stand, not wearking Masks nor requiring it on their Staff or Customers. My Family shops here weekly if not more often as we choose to support Private ownership vs Corporations such as Walmart.Many people i know feel the same way. Your store is closest to my home but if anything were to negatively change further restricting my ability to make my own choices,I would have to shop in Caldwell. I don't want to see you lose Business. I understand the pressure is high and its often easier to cave in to our principles to get that pressure off our back, but I guarantee it does more damage in the long run. I'm asking you to please hold Strong to values of Faith & Liberty. There is a large number of people ready to stand in support. I know your Business would greatly increase by carrying on a Reputation of respecting individual Liberty and freedom of Choice for everyone, staff & customer. Please give this...