Walgreens — Local services in Naperville

I was with my sister at the Walgreens in downtown Naperville (store #3405), and the experience was absolutely unacceptable. She went in to grab some detergent on sale, and as soon as we got to the register, the cashier—Mahendra, an older Indian man—called his manager over, claiming he needed approval for the purchase. He then said, "you people come in and buy all the detergent on sale to resell it."

My sister immediately confronted him, asking, "Who is 'you people'?" He then claimed she wasn’t buying the detergent for her home. How does he think he knows what someone’s purchasing it for? She had 4 Tide, 4 Gain, and 4 fabric softeners because they were 4/$10—perfectly within the sale limits.

When the manager arrived, even she seemed taken aback by his comments. She ended up ringing us up herself because she clearly didn’t agree with what he said.

If this hadn’t been the third Walgreens we’d visited (since the others were sold out), we would’ve left everything right there. It’s outrageous for our money to go to a store where we’re treated like this. As soon as we left, my sister called corporate to file a complaint against Mahendra. This kind of racial profiling and disrespect cannot...

Do not go to this Walgreens! My mother and I were racially discriminated against and accused by Chelsea when we came in to purchase wine and paper cups. She was by the photo area and decided to be unprofessional and yell at us and said as we’re continuing to look at other items while having the wine in my hand, “you better not put that in your bag” here I am as a consumer being treated disrespected. And then she had a aggressive demeanor and threatened to call the police because I didn’t want to purchase the wine on her time. I wanted to purchase all of my items together, like I usually do when I come into Walgreens. She then called her manager and he wasn’t professional as well and told us to never come back, when we told us how we were being treated by the employee Chelsea.This is the first time this has happened to me and I will make sure that I as well as my family and friends won’t come into this location due to being a...

I think this biz deserves 5 BLACK stars. I went to this Walgreens at Naperville on 11/30 for a Rapid test and was to get my results in 24 hours. After no results of response for 48 hours I reached out to them who put me on to one lab then another lab who told me they have not received my results. Then back to calling WALGREENS which took 1.5 hours to get through - and after 20 mts they tell me that their computers did not sent me the automated message and if I could come back to Walgreens AGAIN to do the test with the promise of getting the results THIS TIME! REALLY!!! It feels like a 3rd world country where these people are not serious about the pandemic - or maybe they too think this is a conspiracy - this does not bode well for us all. ITS PATHETIC ! After 5 years, I am moving my prescriptions to another Pharmacy - its time they shut...