The B. Store — Local services in Naples

NO RETURN POLICY NOT DISCLOSED UP FRONT!! Beware because (unbelievably) this online vendor does not accept returns for a refund. Unheard of in this day and age of online ordering, but once you make a purchase you are either stuck with the merchandise or stuck with the store since all they will offer is a store credit. And despite being required by Florida Statute to disclose this information at the point of purchase, they do not. However they do wait for the 3-day cancellation period to pass before they will ship. This is an UNSCRUPULOUS company. BUYER BEWARE.

Replying to the vendor's response below, I have uploaded a screen shot of a recreated order, that shows there is no mention of the merchant's policy being a no-return policy which Florida Statute requires. A link to a policy is not enough. The policy must be clearly stated in order to not mislead any buyers. My question for the B Store is why do they feel that they are not required to follow Florida Statute regarding this disclosure to...

I wandered into The b Store on our visit to Naples from the Seattle area. I was very warmly greeted and both sales associates were so very nice! I tried on the “miracle pants” (which were very fun) and while I was in the dressing room IC (Icy) (sales associate) brought me the most lovely dresses and tops to try on. He gave me so many suggestions on accessorizing to make each piece versatile and functional. Almost every piece he picked out was perfect. I felt so spoiled. I didn’t feel pressured at all. I just wanted to say thank you to him for giving me so much attention and for all the great suggestions! I would...

I just had a horrible encounter with their customer service. Their website makes it very confusing to have orders shipped instead of picked up. They told me I chose the wrong option and demanded I pay a shipping fee--even though I had already spent a considerable amount of money. When I argued, they accused me of being a fraud and a troll. They also said they didn't believe that I had shopped with them before. I have.... multiple times. Online and in-person when visiting family. This encounter was so awful that I'll never shop...