I can't say enough about John and his team at Phelps Jewelers. I had lots of gold jewelry that was sitting in my drawer at home drawing dust. I decided it was crazy not to wear the pieces and do something with it all and create things I would enjoy and wear.
My experience with Phelps started years ago when my Aunt purchased a gorgeous Pelican pendent necklace that they created and thus I ended up purchasing one as well and have loved it every sense.
I decided to take in all my jewelry that consisted of gold, and various diamonds and gems and see what they could do for me. I exchanged the gold (since it is at a high now) and used the jewels for these pieces. John created the most unique and gorgeous ring that they call a puzzle ring, a diamond starfish necklace, diamond stud earrings and a diamond laced Seahorse. They also fixed some pieces and always cleaned all of my jewelry.
All of the creations and timing they told me was right on and done with perfection. The prices were great and I couldn't be happier with the personal customer service I received. I would recommend them to all people in Naples and...
   Read moreFinding a great jeweler is akin to finding a diamond in the rough. We were lucky indeed to find John Phelps, who along with his wife Jennifer, owns William Phelps Custom Jeweler in Venetian Village Naples. John has spent much of his life in the business, learning it from his dad. He is knowledgeable and highly creative. He displays many gorgeous pieces he has designed in his store, but his greatest satisfaction comes from helping his clients fulfil their own wishes. For our 25th anniversary, my wife wanted a diamond necklace. She wasn’t sure about how many diamonds, their size, natural versus lab grown, yellow or white gold, stone separation, and length. John listened carefully and patiently helped her make the needed decisions, showing her examples along the way. The resulting necklace is spectacular, truly a treasure. We could not be more pleased or excited. The holidays are coming. If Santa’s list includes jewelry, we highly recommend visiting William Phelps to find or design your...
   Read moreI recently worked with John at William Phelps Custom Jewelers to design a custom engagement ring, and I couldn’t be happier with the entire experience; and best of all, my now fiancée said YES! 💍
I came in with my own stones, and John handled the entire custom design, setting, and casting process flawlessly. He took the time to walk me through each step, showed me a 3D-printed model of the ring before it was made, and made sure every detail was exactly how I envisioned it.
The turnaround time was incredibly quick, yet the craftsmanship was absolutely top-tier. The final ring came out stunning; perfect proportions, beautiful finish, and just an overall masterpiece. My fiancée was blown away when she saw it.
If you’re looking for a jeweler who truly cares, communicates clearly, and delivers exceptional quality, I can’t recommend William Phelps Custom Jewelers enough. John went above and beyond to make this moment unforgettable; thank you again...
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