David's Bridal Nashua NH — Local services in Nashua

This is my second time going to David’s Bridal in Nashua and every time I have felt like the only person there. The associates are beyond helpful, kind and even if you’re working with one, others come around and interact with you, give knowledge and advice. I was a walk in today and was helped by Mariah who made me feel like the furthest from a burden. She took her time with me and even offered items to help my dress sit a bit better.

A bit of a long backstory that no one will care to hear, but trust me, it matters;

I had ordered my dress from David’s Bridal back in September 2024 and it arrived in October 2024. I was in love with it but over the course of a few months I’d lost a significant amount of weight (stress is no joke!) and I’m now swimming in my dress. My MOH and bestfriend of 23 years backed out of my wedding last month, we’re getting married 11/08.. She was also my connection to a seamstress who told me as long as she had my dress by August, she could get the alterations done. So here I was, in a bind looking for a last minute seamstress. I visited an alterations shop in Nashua this Saturday (I will avoid from saying the name, because as much as I had a negative experience with her, I don’t believe in putting small businesses on blast). Long story short, I needed an inch taken from each shoulder, three inches taken from my waist and six inches of hem in the front. She quoted me $1200, (close to double the cost of my dress!) I am in no way downplaying how much work that may be, but I asked if I could discuss with my fiancé first as we share finances. She did not like that. She actually started chastising me for getting my dress at David’s Bridal in the first place, and ‘a dress like that would be $2,500 at Marry and Tux’. Of whom I also had a not so great experience with. Luckily that’s when my fiancé and father pulled in and my father came in to the shop. I asked her to take out my pins so I can just bring my dress home and she started complaining about her time being wasted. Long story longer, I left in tears, feeling bad for losing weight without trying and hopeless to ever find a seamstress that I could afford, with such little time. I was faced with scrambling, or just getting a whole new dress.

THE BEST PART: My father and I went to Nashua today to pick up his suit and decided to just browse David’s Bridal. I found a dress I loved that needs minimal alterations, and was willing to just buy it, knowing I had a brand new dress at home. Mariah took her own initiative to ask the store manager if there is anything they could do, seeing as my dress was untouched and unused. I told her that even if she couldn’t, I’d still buy this dress but that it would be amazing if they’d even take it back for a small discount on the new one if anything. Mariah came back and told me that the manager said she will take my dress back and credit my complete total towards this new dress. I was in tears. She has no idea how much stress that took off of me. To have a dress I loved that fits my body so well and only needs a hem. She saved me from having to sell my previous dress AND find a seamstress. So to Mariah, her associates and the manager (Dawn?) forgive me if that’s incorrect and not even close, you have no idea what you did for me today. You turned a hopeless, defeated bride into one who’s excited again. I cannot thank you enough. Please know how much this day meant to me, and for anyone ever thinking about going to David’s Bridal in Nashua, don’t think. Just go. You will feel like the center of their attention...

I had an appointment made for January 28th, 2025. I arrived to David’s Bridal after traveling over two+ hours with my sister and my mother. I was so excited as this was my first experience trying on wedding dresses and I was extremely hopeful that I was going to walk away with my dress. I walked in and I was immediately greeted, this particular individual was very friendly. She said someone would be over with me shortly and I could start looking at some dresses. So- that is what my family and I did.

A lady came over named Diane, and she greeted me and told me I would be working with her and whatever I grabbed to give to her. I immediately started panicking as there were a lot of racks, styles, prices and I was given very minimal information. I had a style in mind and budget.

I started grabbing dresses with my family and after grabbing roughly 6 or so we walked over to start trying them on. Not ONCE did Diane ask me what style I was interested in, my price range, and didn’t go over any of the wedding dress selections etc. it was very much so a self directed start, which is exactly what I didn’t want. Some guidance would have been helpful as I couldn’t fully see all of the dresses as they were in bags.

Anywho, we moved on to trying on dresses and the whole experience was absolutely appalling. I am not one to leave negative reviews as I give EVERYONE the benefit of the doubt, which I tried but Diane was absolutely, 150%, NO help AT ALL. Not only was she not any help, her demeanor was very unsettling and I felt very uncomfortable, not only was I uncomfortable but she made my family feel uncomfortable as well. Some of the dresses were big in areas where I wanted them tighter and instead of clipping me up so I could see what it would look like altered, she just did absolutely nothing. I explained to her the features I wanted to kind of stand out within my figure and she made me feel like that wasn’t right. On top of all of this- there were two walk ins that came in while I had an appointment and half the time Diane was off running around helping them, leaving me in dresses I hated out in the open, leaving me in dresses I couldn’t zip up waiting in the dressing room (my family helped a lot) and grabbing dresses that were NOT my style or what I was looking for. If she would’ve asked me from the start, she would have known that.

There is SO much more I could write but this is the basics of it all. It was an overall TERRIBLE experience. On a positive note, while I was in almost literal tears. My sister went into the bathroom and called another shop about 30 minutes away that took me in and they were fabulous. I actually went $600+ OVER my budget and bought a dress from them because not only was my experience exceptional but they were so helpful. I really hope your establishment reads these reviews and takes them into consideration because I was in tears leaving your location. Defeated and feeling...

I had an appointment for 1 but I didn’t get greeted until about 1:35. The only reason I am giving any stars at all is due to the high energy that made me want to try in the dresses when you walk through the doors. The girl upfront was awesome and really pumped me up and excited to try on dresses. The stylist I got named Maria was not very helpful. She arrived late and the people up front asked if they wanted me to have them grab her because she wanted so long to come up to my family and I, I get it because it was busy so I didn’t mind waiting. Once we got to the changing area I was very disappointed because I specifically filled out a quiz online for what I’m looking for and even put a bunch of dresses I wanted to look at in my cart (that’s how they go off what dresses to put aside when you have an appointment.) she had nothing prepared and when she finally got me a dress it was nowhere near what I asked for. It wasn’t even in my size. I am a plus size girl and I specially asked for my size to try it on and she said they are not in store. My friend who was with me had to go find dresses on the racks out front for me to try on because nothing Maria was bringing me was the style or dress I wanted to try on. She didn’t ask any questions or took time to figure out what I would want. I continued to tell her a specific dress I wanted to try on and another stylist behind her heard me complaining and grabbed me a dress based off of how I was describing what I wanted. She helped me more than Maria. Maria kept disappearing and coming back with no more options or dresses or questions on what I would like to try or do. I was so uncomfortable and didn’t want to try on dresses anymore so I left. I was very disappointed. I know not every stylist is unhelpful but Maria made me feel very uncomfortable and like she didn’t care or want to help. My whole party kept asking for someone else the whole experience because it made everyone uncomfortable. This is the store in Nashua, NH. I would recommend not going. Also was not impressed by the changing area where it is not private and you are cramped with a bunch of other brides to be with their families...