My fiance and I went to King Jewelers with her grandmothers ring. Our intention was to use all three diamond in the ring in a new setting.
We were quite discouraged after another diamond jeweler just down the street told us that it was impossible to remove the stones from the existing ring because they were cracked and would fall apart upon removing them.
Before going home we decided to give King Jewelers a shot. We met with Tim and he was great. He told us that he saw no issue in removing the stones and putting them in new setting. He even took the ring back to his in-house ring designers to get a second opinion. They confirmed that they would be able to remove the stones and use them in any setting which we picked, custom or otherwise.
We found multiple 3 stone settings we liked and Tim talked us through the benefit of different shank widths, mounting heights, and settings. We were very confident upon leaving that we knew which ring was going to be perfect for her and that King Jewelers would be able to make it for us.
I returned a couple days later and Tim worked with my schedule to make sure that I got the ring before our backpacking trip, during which I was planning to propose (on the bridge on which we first kissed). As promised the ring was ready 8 days later, right before our trip. It was custom made, in-house, with the diamonds shining brighter than they had in probably 20 years.
When we walked into King Jewelers Tim treated us with the utmost respect. We never once felt judged for our age or how we were dressed. From previous visits with other jewelers, I expected the price to be quite high, especially given the quality and prestige King Jewelers is known for. However, they gave me a price which I found incredibly reasonable. I sincerely feel like the quality of ring and service we received far exceeded the price we paid. For this I am very grateful.
My fiance loved the ring to say the least. It's a special thing seeing your grandmother's diamonds in a new ring, custom designed and built specifically to your liking. With the perfect ring on her finger our engagement is...
Read moreI went in earlier this week to get a Rolex authenticated that I was looking to buy from an individual, they said they would do an authentication for $65 plus tax. Although a little high, since they are running a business I can see charging someone for this service so I agreed. The watch was authentic and I paid $71 dollars but to my surprise all I received was a post it note with the serial, model and movement number hand written on it... you would think for $71 they could type out that information on a King Jewelers letter head or something. They put the band back on with the clasp backwards facing the opposite way it was originally and I was also told the watch was not keeping time and needed a servicing so they gave me their inflated prices for that... I have worn the watch for 3 days now and it is keeping time perfect. I am not very happy with my experience because now I have a watch with the band on backwards I have to get fixed and a post it note that anyone could’ve written so it’s hardly proof of authenticity.
Update: “Owner” responded to my post saying he spoke to me before I visited the the store which he did not. I am really hoping he just has me mistaken for someone else and isn’t simply lying because I never called before coming in and no explanation of anything was ever given to me. Like I said I thought $65 plus tax was a little high but that’s the price of doing business and I would’ve given you 4 stars at that point but to have the band put back on backwards and no print out of findings, not even on a receipt, then to try to get me to service it at an inflated price when the watch doesn’t need it gets you a 1 Star rating. Check my reviews all the others are 5 stars. If you want to clear things up, I am in your system,...
Read moreTiffany is an EXCELLENT sales person!! Next level customer service and personal attention make the experience all that more enjoyable!!
I will mention that upon first entering King's this past Saturday I was struck by the feeling that I did not belong there... It is wall to wall diamonds and I cannot fathom the money their customers make in order to afford the items they sell. That said, my Fiancé and I went to King's to get my engagement ring resized. My ring is nothing to sneeze at either mind you, I don't know what he spent to buy me this beautiful thing. Anyway...
I am a plus sized woman and comfortable in my body, but the first woman I dealt with made me feel like I had above average finger sizes and TOLD me I wanted a bigger size even AFTER I told her the EXACT size I wanted. I wanted an 8, I have worn stainless steel costume rings in an 8 for years and have never had any issues save being a little too tight sometimes on hotter days. The woman (NOT TIFFANY) was not rude, but she was very adamant that I wanted an eight and a half. I assumed I should defer to her expert opinion and agreed. When i went to pick this ring up, this is when I got to deal with Tiffany, it was so big that there was no way it would have stayed on my finger, it was slightly bigger than an eight and a half. Tiffany was SO kind to us and accommodating, she went above and beyond to make sure it was done correctly and to the right size (8.25) and made sure I knew that my rings will fit differently when I have a wedding band next to it. I had to wait no more than 45 minutes for the second resizing and IT IS FLAWLESS!! The jeweler they have there is top notch!
I am so happy with my experience and the next time we go we will ask...
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