This place is absolutely god awful. I literally couldn’t believe the way I was treated in this store. I came in to purchase two gift cards for one of their best customers. There were multiple employees standing up front when I walked in and not even a simple hello was said because they were either too busy on their phones or talking with each other to even look up and see that a customer just walked in the door. I walked around the store twice before I had to approach a lady folding sweaters in the women’s department and I asked if I could purchase a couple of gift cards. She was so busy folding sweaters that she was like. Ummm ok. Like had no intention of wanting to help me so I literally walked away. Steaming at this point another older lady with short curly hair and glasses said are you finding everything ok. I was like really? You saw me walk in and now you wanna help me. I said I would like to buy two gifts cards. One from me and one from my mom but she would be purchasing hers over the phone. She said no you have to call the Memphis store to buy a gift card over the phone. At this point I was furious and just ready to get out of this disgusting store. I would never be back and I will certainly make sure everyone I know does not step foot into this store. Including their really good customer that I was buying the gift card for. Big 0...
Read moreClassy spot, this place is great. Normally I wouldn't really be able to afford to shop here regularly, but I was buying a new suit for a special occasion. This is a cool store, love the style, and if I had the money I would be in there all the time. I never write reviews, but the service I received at Oak Hall more than earned great feedback. They take really good care of you, have great knowledge of their products, and made me feel like a high roller while I was trying on suits (even though my budget was far from the more expensive suits they carry). Not only that, but I was looking for a particular style tie, which I could not find in the store. A Sales Rep. that was helping me took my information and spent her own time trying to find the right tie for me. She emailed me the next day saying she found a couple I might like at the Memphis location, and had them shipped up to Nashville for me to check out. I went back a week later and sure enough one of the ties was exactly what I was looking for. Oh, and the alterations ARE included in the price of of the the suit, no extra fees or charges. Also, you can have a cold beer or sip on some whiskey while you shop. Big thanks to Lyndsay and Brent for...
Read moreIf I could give Oak Hall 100 stars I would. We bought my husband's [beautiful] wedding suit here last summer (we live in Washington State and were getting married in Washington State). We ordered the suit and had it delivered, and ended up needing some slight alterations. We found a place in Seattle that we thought would do a nice job... They all but ruined the suit. It was pulling and wrinkled in all the wrong directions, and we were only 3 days out from our wedding day. It was a disaster. I called Oak Hall to see if they could somehow help us, and they seriously saved the day. We overnighted the suit to them, their tailor fixed what the people in Seattle had done, and they overnighted it back to us in time for our wedding. I am so grateful for their customer service and all around incredible business. Not to mention the suit is perfection. Thank you, Oak Hall, for saving a big part of our wedding, and for being all around good people. If we lived in Nashville we would shop here...
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