Dear Lakeshore Learning Corporate Team,
I am writing to formally express my disappointment and frustration regarding my experience with your company’s classroom setup service. I initially contacted your representative, David, in December [Year] regarding a classroom setup for my daycare, with an estimated purchase amount exceeding $40,000.
Despite multiple follow-ups via email, phone calls, and voicemails, I received little to no response. When David finally reached out, he admitted to losing my paperwork but assured me that he would resolve the issue promptly. While he did visit my location again, he has since become unresponsive, and I have received no updates from him or Lakeshore Learning. This lack of communication and follow-through is unacceptable, particularly given the significant investment I was prepared to make in your products and services.
Lakeshore Learning promotes a “white glove” setup and assembly service, yet my experience has been anything but professional. Due to this delay and negligence, my daycare’s operations have been severely impacted, leaving me behind schedule. At this point, I feel that I have been misled, and my trust in your company has...
Read moreI really wish this was closer. It is one of my favorite stores since I was a preschool teacher years ago and, of course, as a mom.
This location is neat, has wonderful staff, and when we went, they were reading books and had activities for the kids to do. Once they did all the activities, the children could pick a prize.
So much fun for the kids and the parents get to see all of the fun, educational toys for their children. And even get to try them out with their kids since Lakeshore puts out activities every day, rotating them as well.
Hands down one of the best stores for...
Read moreWalked in to the store for the first time today. An associate approached immediately & was very helpful, showing me where I would most quickly find the birthday gifts I was looking for, as well as explaining the layout of the store. I found the perfect presents, & they even offer giftwrapping! They have an excellent selection of items for children of almost any age, and the staff is very friendly...
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