Lula Balou — Local services in New Bern

I had a terrible experience at this store. The customer service was absolutely horrible—rude, dismissive, and completely unhelpful. When I asked for assistance, the employee acted like I was bothering them and even rolled their eyes at me, which is beyond unprofessional. Instead of trying to help, they made me feel like an inconvenience. I left frustrated and disappointed. I will not be coming back, and I definitely wouldn’t recommend this store to anyone looking for respectful or...

Such cute clothing!!! I would say ages 14+ could shop here. The employee was so sweet and helpful. They took good COVID precautions which is much appreciated, always. The clothing seemed to be nicely made. They had a wide variety of clothing to choose from. Shirts, pants, skirts, maxi dresses, midi dresses, shoes, etc. Lots of cute...

I love love love this boutique. The lady’s are fabulous. The inventory is great from fancy to chill. Has everything. Must check out when in town!!! Ask for Melissa. She is the best personal shopper. She really helped me find the right clothes for...