Headquarters Barber Beauty and Natural Hair Salon — Local services in New Orleans

This was a HORRIBLE experience for me!! I walked in with 3-3/12 inches of hair; asked for a trim, clean-up, and tapered back with a line. I walked out with a buzz-cut. Ireland should not disrespect the profession of barbering by calling herself one. I stressed that I did not want a buzz-cut THREE times!!! I sat in her chair and she immediately hacked off my hair on top to about a 1/2 inch length!!! I asked what in the hell have you done?!? She tells me “oh, I’m shaping it”. At that point, I had no choice but to let her try to bring the sides and back into some form of symmetry with the top. She butchered the sides and back, no blending whatsoever!! My hair was way closer than I asked for or wanted!! I had gaps and clumps all throughout!!! I finally asked her to please stop cutting and taper and line the back and sides. She did not know the difference between a taper and a fade. She did not know what a baseline is nor how to judge how high or low to line my neck. I literally had to get a mirror and show her. She did not know what a “natural” neck lining was. It appears she only knows how to do “high fades” Needless to say, I was livid and near tears when I left. Her only explanation was “Oh, I guess I misunderstood what you wanted.” I told her 2x that I only wanted a trim to even my hair and I wanted a back taper. I stressed 3x that under no circumstances did I want a buzz cut. If you are truly a licensed, trained, and experienced barber, how is it possible that you not know the basics?!?!? Being a black woman, I made the horrible mistake of letting a white woman touch my hair!!! Ireland should be dismissed from that shop and sent back to school, to at least learn the basics of barbering! Oh, and the lovely cherry on top, she charged me...

Headquarters Barbershop is truly a cut above the rest. From the moment you walk in, the welcoming and stylish atmosphere sets the tone for a first-class experience. The décor is classic yet comfortable, making it the perfect place to relax and enjoy some quality grooming time.

The professionalism of the staff at Headquarters Barbershop is outstanding. Each barber is highly skilled, attentive, and dedicated to providing top-notch service. They take the time to understand your preferences and ensure you leave looking your best. Their expertise is evident in every precise cut and meticulous detail.

What really sets Headquarters apart is the consistent atmosphere of friendliness and professionalism. The team fosters a warm, inviting environment that makes every visit enjoyable. Whether you're there for a quick trim or a complete style transformation, you can always count on exceptional service and a positive experience. Headquarters Barbershop is, without a doubt, the go-to place for anyone seeking both quality and a welcoming vibe. With that said I have been a satisfied customer for 28 years...

My first time going a few weeks ago & I was pleased w/ my clean up/ lining, just felt the price was too much. Felt like I was charged for a hair cut & not a clean up. I return for a second appointment & I requested the same service.... clean up/ lining, it came time to pay only to learn that the price went up again ! I questioned it & was told some of his customers don't wash their hair & it causes problems w/ the clippers, well that shouldn't apply to me because I'm not getting a haircut ! When I made the appointment, that should have been said then,but wasn't! Not a good look or feeling. I will shop around for another place to get my services because I feel like I was taken advantage of. If that's how he wants to conduct business so be it, but I could have been a loyal regular customer. I always have options & will utilize them in this case. I like patronizing black business, but often times they cause you to go elsewhere & pay for services with others when you conduct yourself in an unprofessional manner ! I'm very...