42 St-Port Authority Bus Terminal — Local services in New York

While Port Authority connects commuters to where they have to go, it does so poorly.

There are many parts of this Terminal that are "poorly maintained"

From solicitors asking for money from corner to corner to touching germ filled doors to open to the next section this place needs to be drained of the "swamp like" atmosphere.

While I respect the MTA and what they do, there are so many ends that don't add up.

Why is it that 8/10 MTA employees have a very pessimistic attitude? Basically it's rare to bump into happy or positive MTA employees, it's kind of like they don't like thier job and are not getting paid to work.

Simply said MTA and thier employees are not the most "positive" employees, it's feels dirty and unsafe walking through the terminals.

The whole thing is all wrong.

It's supposed to feel and be a safe trip from the second you enter the terminals until you get to your destination. But it's not.

I really don't understand why I should have to deal with panhandling and employment with attitude when taking transit... Why do I have to feel that the connection (1,2,3 from a,c,e hallway) walkway will give me respretory issues? And so will the train when the doors close...

With the Billions that the MTA makes from its Customers, why is it so hard for them to get some ventilation in that hallway?

Air purifiers in the terminals? Lmao is this a joke? How hard is it to take 2 seconds to care about your commuters who are paying customers!

Why are we in 2017, and we have to put our hands on germ filled doors to get into Port A, which are held open by germ filled panhandling people... Get sensor doors that open without touching it!

Get with the TIMES MTA! U allow so MANY Companies to buy Marketing and Ad Space in your terminals and trains (profits), but you can't get some doors that open on thier own? Cant get turnstiles that revolve on thier own? Can't get private security for the panhandling?

Let me get this straight,

You want me and Millions of Customers (Daily Communiters) to pay YOU (MTA) +

YOU (MTA) make money off of the Ad space you sell to multimillion dollar companies and

Then you don't want to spend it?

The MTA acts like the make no money or profits and they can't spend it on thier terminals.

Why does the MTA act like they make or have no money to "fix up" there terminals??? You make millions in profits! Put it to good use!

Please don't try and use "it's your experience" excuse! I travel here daily! More then 300 times a year and so do many people reading this review.

I will update this review accordingly Happy...

I recall when I was a teenager this place was scary and surrounded by x rated theatre's, prostitutes and drug dealers, who often lurked inside. You couldn't use a bathroom in this place without dealing with runways asking for money to give you an empty stall. Now I can go to some nice stores, bakeries, or sit in a nice place, use the free WiFi and enjoy a coffee before I jump on a bus or hop on a train. The subways are still not the cleanest & the underground is old but as a native New Yorker I think it's got character. I know millions of people have walked these very same steps, performers still find a home and play their music, artists still paint and draw and sell their wares, the over zealous religious people are still shoving pamphlets in my hand and the newsstands still await me. Therefore, with all its faults, I still enjoy it and I probably always will. The Port Authority Police are everywhere and they mean business but they'll but help you find your way if you're a bit lost in the shuffle, even though they're outnumbered by the masses, I've seen them help with serious things as well as the mundane and they do it with a smile. It's got a long way to go but it's come a very long way from...

This place is huge and first timers can get lost, I've gotten lost a few times transferring trains or looking for the bus area. Panhandlers and homeless are here often and can get annoying easily. Police are around the station, In some areas more than others. Restrooms are in the station and at times fairly clean. MTA have a lot of employees who do not seem to be fluent in customer service. They walk around with the nastiest attitudes and omg do not need help or directions for one of their buses or around a route they deal with. Some of them can turn your happy day sad with the gloominess they carry around. The service not all that great to be lacking customer service, Pay must be great because misery clings to it happily but does not hesitate to show its true feelings. Be careful and use caution its a very large station with lots of people moving about, Know where you're going and check it out ahead of time if possible to avoid getting lost. Places to eat are in...