Duane Reade — Local services in New York

the worst pharmacy in Manhattan, lousy service. I made an appointment three days ago for a vaccine on the web, where they asked for my health insurance, five minutes before the appointment they call me to tell me that they did not accept my insurance and I had to pay $67 dollars. or find another site. They sent me to CVS… very bad...

This store supposedly replaced the one on 42nd and 8th. Is way too small for times Square, so much missing and and they don't know were to put the register line. Update- they got even WORSE. THEY ARE MOW SUPPOSEDLY OPEN 7am till 11pm. But don't get their before 1030! Sometimes earlier. Guard stands outside and stops you...

Mitchel the pharmacy manager and Ibrahim, the technician, were incredibly helpful for me trying to deal with a complicated prescription transfer when we were unexpectedly delayed in NYC. They were super patient in researching the right medication from the drug manufacturer which we needed. Excellent customer...