FAMILY EYE CENTER — Local services in New York

Excellent doctor but the front desk lady loud rude and obnoxious. Had $200 on me and 200 in my account. But refused to show me any other glasses in the store but my insurance. My insurance would have covered the difference. When i made a complaint with my insurance, they called her she told them that she didnt show me any other glasses in the store because i couldnt afford them. I am a black. When i went back for a follow up, i observed that she showed a woman of her same culture all the glasses in the store. And u havent been back since. In short because she lost out over 200 dollars plus what my insurance would have paid her. She is losing the business money with...

first I was told that my glasses would be ready in 2 week, after a month of waiting I call and was told they was waiting for the frame. After another 2 weeks I went the place and was told that my insurance didn't approved, so I went and order a pair. now this past Monday they called to say my glasses was ready, to make a long story short, the young lady behind reception desk is very professional, but that Spanish women who told me that my insurance didn't approve my glasses is plan and simple ghetto and way to loud and for her to be running things, I will never go back when she...

We recently purchased glasses for my husband and mom, and I’d like to share my impression.

First of all, the selection of models is impressive, ranging from classic to modern styles. We were assisted by Paul, who was very polite and professional. He helped us choose frames that perfectly suited both of them.

The quality of the lenses is excellent, and their vision has improved significantly. I also appreciated the speed of service—everything was done quickly, and we...