Green Apple Spa — Local services in New York

My friend and I decided to try this place because we were right down the block and overall the reviews were good and the 1star reviews didn’t seem fair or too concerning. We wanted a reflexology foot massage because 9month pregnant mama need her feet rubbed. They sat us down in these large brown fabric chairs that didn’t seem clean. They had a layer of dust or white fuzz- probably hard to clean, so a towel would’ve been appropriate, same with the VERY worn leather foot rests. We were there to pay for a good foot massage not a lounge so we tried to brush off the questionable furniture with the excuse that as a small business they just made a poor quality choice in furniture. The woman came out with the first bucket of water using plastic shopping bags. So when I looked down there was a long black hair in it (not mine) and debris floating, it was SO obvious, I thought, come on really, who would expect someone to soak their feet in this?.... I said to the woman “umm... there’s a hair in it.” Almost embarrassed that I had to be THAT person to even mention something. Let’s all be reminded of the other unknown floaters joining this lock of hair. She immediately picked it up to take it away, said something I didn’t understand, but the look on her face made me feel like she thought I was wrong. My friend and I looked at each other and decided to leave, too grossed out. There’s no relaxing and no more excuses at that point. I suggest investing in furniture that is A. easy to clean/maintain and B. more comfortable. At the very least throw down some clean towels (you’re not winning here with your roadside furniture). Also, check your water buckets, or invest in some proper liners. How are we supposed to expect any level of quality in the massage when there’s not even an illusion of...

To begin with, it's not even called "Green Apple Spa anymore." it's the 192-foot spa now! I am so applauded by the treatment I received, which is very unethical and unprofessional. I just came out of the hospital from an anxiety and panic attack I had last night, and I wanted to unwind and relax for two hours, which, by the way, I am a paying customer. Only to be mocked and told I can only get one hour and it's $40 cash plus tip $20. I proceeded by saying that the tip isn't mandatory and especially that high. They spoke in their language giggled at me and continued to tell me " you pay me $20 more.? Like excuse me again I asked for the manager and tell looked at each other and laughed and said no manager then I asked to speak to someone who understood English but it was like missing against the wind. Then a man came out from the back, fixing his pants, laughing at the women, and saying thank you for your service. But, wait I thought this was strictly 🤔 a massage 💆‍♀️ spa but I guess I was wrong. They lost me as a customer completely. I'm just disgusted towards...

After dropping my puppy across the street for a groom thought I’d drop in for a 30 min foot massage. I only had 30 min because I had another appointment but was in desperate need of a massage as I am 8 months pregnant. The woman I had basically lightly stroked my legs and feet for 30 min then charged me the price for a full hour AND said mandatory $20 tip minimum. Her massage was definitely not worth a tip that was just $10 less than the cost of the whole massage and since when are tips mandatory?? When I inquired further she looked at her coworker and giggled and said she could do $10 then I saw her enter another amount on the keypad. Shady AF. There is a sign saying this is a legitimate business “no hanky panky” but I did take note every customer who walked in during the 30 min I was there was an older gentleman, most of whom seemed to have an established rapport w a masseuse. Just saying…maybe this is where the mandatory $20 tip stems from. Save your time and money if you want a decent massage and...