I had an excellent experience while holiday shopping at Karma and Luck’s Grand Central Terminal location. The assortment of Crystal Trees of Life on display were pretty impressive. Most were visually pleasing and all contributed to the Feng shui of the little shop. But what really wowed me was the customer service I received while selecting my trees. The associate that helped me was extremely knowledgeable about the sourcing of the crystals and the meanings they intended. She helped me select three beautiful trees and explained the meaning and intent of each one. She packaged them in beautiful brown cylindrical containers and performed a little service for each that required a huge white bowl and a gong.
If you’re having a tough time finding a meaningful gift for someone, you can’t go wrong purchasing a Tree of Life from Karma and Luck. Be prepared for a little wait. Preparing the trees for travel does...
Read moreIve bought some beautiful things here as gifts. That being said I recently bought a necklace online. They sent the wrong size chain should be an easy fix. NO ITS NOT. I literally work fifty feet from a store. We sent you the wrong thing ,but to get the right thing you will have to mail it back. OK. now we need you to wait some more while it sits in our facility ,and just maybe we no send you nothing how about that sucker. So that where I am.
Thanks for your response. So let's talk about when I went into the GCT store. I tried on the necklace. I was told it was way more expensive than online. I was told by the sales lady that you better get it because it's the last one. I had already seen that there were several in the other window.so she lied right to my face.Your sales people have a crimy kinda feel to them. It's not surprising your based in las Vegas. I regret the hundreds of dollars I've spent...
Read moreThe staff there on 12/27 afternoon were rude. I was there picking out gifts and when I asked for help (asked to see a bracelet in a different stone) she walked me to a necklace and said “you would only be able to do this” - once i cleared up that i wanted to see a bracelet, she rudely asked “do you want a necklace or bracelet?” lol. When i said bracelet .. again .. she asked what was wrong with the bracelet i was holding (???) i went ahead and cleared up my original request of seeing a bracelet in another stone. it was like pulling teeth asking for help. i ended up purchasing 2 bracelets despite my...
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