Key Food Supermarkets — Local services in New York

I went in for cash back. I asked the cashier she said I must spend $10. Ok I walked off I said why do I have to spend $10 dollars to get my own money. After putting back my yellow apple. I walked over to the atm. I still here her talking about it so I asked her is there a issue why she still talking about it. She like I’m talking to my co worker. I said if you was professional. I wouldn’t have heard you. So I asked her is that how you talk to customers. She’s getting irate so I had to now. Why cause your getting out of hand with your mouth. I had to tell her this is why she is working at key food. Managers right their I ask him sir is this how you alone employees to talk to your customers?? He said nothing he was going to allow it. So I told him this is acceptable behavior ok. I know people that behave the same way. I told them I’ll be back to that location cause if that how we operation business these days. I guess it safe to come back asking like the employee was with me put innocent people at risk for nothing? Something the manager should’ve shut down for he heard it spiraling down hill. I called and spoke to a manager wakim he tells me he warned her is that enough. He’s trying to reassure me but all I’m thinking about it how this woman disrespected me no one said a thing. She needs to be fired. I will go back and get her name but not today cause my job pays far more money to risk it over someone who doesn’t even care about there own job. Someone from corporate needs to figure out how they will deal with this matter going forward. I can’t see people spending money and getting treated that way. Mind you I’ve shopped here a number of times and lemme tell you it’s not cheap. Why should I spend...

I shop here a lot and normally do not have much to complain about. Today I went in to grab something quickly for a dinner recipe that I was in the middle of making. I tried to buy a bottle of kalamata olives. The label on the shelf said that the olives were $4.49. The cash register rang up for $8.99, twice as much as what the shelf said.

I brought the price discrepancy up to the cashier. She asked me to verify, which I did even though a store employee should have been the one to do. I verified and came back, she told the manager. The manager could not have checked at all or he would have noticed that all of their labels were completely screwed up. He dismissively says "whatever it says is whatever it is."

Then to make matters worse, the register that I was at malfunctioned so I was moved to the next register to cash out. Thinking I had already left, manager came back to chide the cashier about not handling the situation correctly. The problem wasn't with the cashier, it was with the stores computers and product labels. If he had taken a few seconds to actually look at the issue, he would've realized that it wasn't me or the cashier who was wrong.

This is one of my local stores so I spend a lot of money in here. I go out of my way to support the local stores even though they are more expensive than Amazon or Whole Foods. Although they were trying to charge me double for the olives than they actually should have, the real issue is that they were so dismissive about the situation and me as their customer. This really should be a one star review, but I'm giving them an extra star because I've shopped there...

If you're looking for a grocery store that provides good value and quality products, Key Food may not be the best option based on the following concerns.

One significant issue that we have raised concerns about is the pricing. my friends and I have seen sales prices are consistently rung up higher than advertised. This can be frustrating for those who are looking to save money and stick to a budget. It may also be misleading and create distrust towards the store.

Another issue that has been raised is the bottle deposit charge. Key Food charges us for bottle deposits, but they do not have machines to take back the bottles. This can be inconvenient for customers who have to dispose of the bottles elsewhere, potentially losing out on the deposit refund.

A third concern is the quality of the products. We bought some of the food items are expired, which can be dangerous to consume and lead to health problems. This may also create a lack of trust towards the store's quality control and management practices.

It may be wise for customers to exercise caution when shopping at this store and thoroughly check the prices and product quality before...