Kunal Jewelers — Local services in New York

The worst customer service I have ever received, none of the salesperson paid any attention to my queries properly and made me wait for more than half an hour saying they’ll give me the final price, when I finally asked how much longer I have to wait, they just gave some random price without even sharing how did they calculate the prices and they are like, this is what you have to pay me. When I asked the details, they paid no heed to my questions, and walked away as if I went there to buy free jewelry. Never been treated so badly at a store. Wouldn’t recommend anyone to go there especially if you are not buying lump sum amount of gold and they get to know it, they won’t bother about your presence. They got very limited designs with same old style, mostly plain gaudy yellow gold collection, no uniqueness in their design. Although, they claim to have lower price than other stores but be very cautious, they won’t share any details, would bill you randomly according to their...

I’ve placed my first online order with Kunal Jewellers and I love the set. Their collection is really very good. Shammi is the person who helped me and i must say she was so helpful and provided such great customer service. She took the time to explain any questions or concerns i had and was very quick in response through whatsapp or phone call. I was a little nervous to place an online order since it was my first time but I’m so glad i did and Shammi stayed in touch throughout the whole process and shipped my package in a day.

They have the best customer service and best designs. I highly recommend Kunal Jewellers and their prices are very fair compare to other online gold jewellers. I’m completely satisfied with the service and will def be buying more items from them. So glad i found them!

Thank you Shammi for your awesome service and for being so honest and for helping me pick...

Rude Service, unprofessional, poor performance attending customers

I have been in that store three times in last 2 months and experienced the worst behaviour out of all gold stores in that same area. On my first visit I didn’t buy anything as they didn’t have my size for the ring I wanted to buy and the employees were taunting me saying, why would I waste there time if I wasn’t buying anything. On third visit I purchased something. On the second visit the behaviour of the manager was so disgusting that I had to leave the store. But I really loved that jewelry so I went back on the next morning and purchased my thing. Still she had her attitude, as if I went there to buy free stuffs. Rest of the employees were nice that day. Proof of my purchase is added. Never going back to that...