Queens Diamond & Jewelry Inc — Local services in New York

Visited the gold shop located in the heart of Jackson Heights, NY and was blown away by the outstanding customer service and amazing selection of items available.

The staff at the shop went above and beyond to ensure that I found the perfect piece of jewelry at the best possible price. They took the time to listen to my preferences and provided me with a range of options that suited my taste and budget.

The location of the shop is also great, situated right in the middle of Jackson Heights, making it easily accessible for anyone in the area. The store's ambience is warm and inviting, with a comfortable and welcoming atmosphere that makes customers feel right at home.

The range of items available at the shop is truly impressive. Whether you're looking for a stunning engagement ring, a beautiful necklace or bracelet, or just some stylish earrings, or diamonds, they have something for everyone. The quality of the items is also top-notch, ensuring that you will be able to enjoy your purchase for years to come.

Overall, I highly recommend this place. The extraordinary customer service, best prices, great location, and wide variety of high-quality items make it an excellent choice for anyone looking for a great...

Unprofessional and disappointing experience. I was there recently to resize one ring and have two 22k ones custom made. A simple resize took over two weeks, and I had to repeat my instructions for the custom made items multiple times. Although I paid for CAD renderings, they would not share the CAD file with me once the project was complete.

When I was told that the two custom made rings were "ready" and arrived to pick them up, they had me waiting around for 45 mins while they assisted other customers and otherwise looked way too relaxed and in outer space. Although the rings were 22k gold, neither of them was stamped and one even had a "925" stamp for silver rings! What a joke, see the pictures. There is no quality control here. If I did not check it thoroughly myself I would have been up the creek. I dropped over $2k at this place and, based on my experience with many other jewelers over the years, expected much, much better quality control and customer service for such a...

I came to Jackson Heights looking for a jeweler who could custom design an engagement ring for me. After visiting a few shops, I came to Queens Diamond and knew shortly thereafter that they'd be the team I'd go with. Maya and the store room team are knowledgable, down to earth and willing to answer any and all questions you may have. The storeroom contains helpful diagrams and sample rings so that you understand the many decisions that go into picking a diamond ring.

As I began designing the ring, Samir and Deepti helped guide the process and recommended certain decisions that ultimately made the most stunning lotus-inspired ring. My fiance absolutely loved it as did the many people we showed it to following the proposal.

I would strongly recommend QD and the entire team to anyone looking for a custom-ring design at an...