So this oneās complicated. I went in for the first time a little over a week ago for an acrylic set. I loved how they came out when they were done, and she was so sweet and nice. The only thing for me was that there was excessive glue on my fingers but i washed it off, no big deal. A few days later i noticed my right middle fingernail started to lift, and after a week it completely came off. Because it was only one nail i didnāt bug about it i called to see if it could get fixed and did so today.
i went in and something was off, iām not sure what. She took me before another client that she had already seated. I wouldnāt have minded waiting and honestly I wish I had. The nail repair was free but i didnāt mind paying, especially because i felt this service was rushed. Compared to my left hand, my right middle finger is shorter in length. I watched her like them up so iām not sure how that happened. Also, the shape of that nail is not the same as the rest; I always get coffin shaped nails but it looks like the normal square shape compared to the rest. in general it seems like she was rushing to get me out of the chair, even when i left i wished her a wonderful day and was met with total silence. The whole experience left me feeling like I was a nuisance. I really like her work so iām hoping this was just an off day, this was only my second time...
Ā Ā Ā Read moreNails started peeling back that same night. And in under a week they all came off and ruined my nails completely. Iāve never experienced anything like it. When I confronted Ruma she said that never happened to her and that Im lying to get money because I asked her to fix it she refused and so then I asked for a refund. She was cursing me out over the phone calling me over and over. Most unprofessional dirty and horrible place ever. DO NOT GO HERE
Edit: In response to her comment itās insane how she is lying about everything. This was a fresh set and I even went to a girl after to get them fixed in the area who said she worked for this place and it was not hygienic, they use poor quality chemicals and the wrong materials that are damaging to nails and fingers. I own my own small business and i value quality and respect. I do not accept people like this abusing using and scamming people. Go to Saturn studios in Bushwick or Ashley in ridgewood. My nails stayed on for 2 months at these places and had a great experience with both. Stay away from this...
Ā Ā Ā Read moreNo idea how this place has rave reviews. It took almost two hours to get a manicure. They only have 3 ppl working the place and they all take turns on the clients often making them wait. Each step in the manicure and soak took so long. Now let's talk about the place. So dirty, dirty floors, dirty desks. I had to ask if the manicure instruments were clean and they insisted they were however they were sitting next to the sink not the disinfectant machine. After i asked a few times, They placed it inside machine for 5 mins and just sprayed them down. I noticed the pedicures sink also is dirty. I did not see any cleaning after pedicures. The lady also tried to convince me to get a 10 min massage after i said no twice. She gave me minute massage and it was not pleasant. The colors don't match the numbers either. First and...
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