Living Quarters — Local services in New York

I have never expressed my opinion about a place of business but i am compelled to write this review. Unfortunately, I must alert others to the terrible experience one can anticipate when shopping at Living Quarters which, as a retail furniture store, should ideally serve as a bastion of comfort and assistance. Regrettably, I must report an incident that is profoundly troubling, where I was subjected to public humiliation and disrespect for the mere act of browsing the merchandise without committing to an immediate purchase. This store appears to be of the belief that its premises are reserved solely for those prepared to place an order at that very moment, discouraging any reasonable exploration of options or the consideration of choices. Should a prospective customer find themselves in a situation where, for reasons unknown to the staff – a myriad of which may occur – they opt not to proceed with an order, the response is shocking. Such patrons are summarily banned from the premises and publicly admonished. This treatment is unprecedented, and one should not have to endure such behavior in a retail setting, especially given the trying times we currently find ourselves in, where mutual respect and dignity should be paramount in our interactions. The audacity of the store's employees to make judgments about the circumstances of their clientele and to employ intimidation tactics is deeply troubling. In my extensive experience procuring furnishings from various vendors during my home renovation, I have never encountered such reprehensible practices. No other establishment, regardless of the circumstances, has ever accused its patrons of "wasting time". This behavior is inexcusable, and it is not surprising that their online reviews are so low - see yelp for more. It is my hope that this message may serve as a deterrent to the mistreatment of future customers with unwarranted harassment and that they find other places to shop...

I had an absolutely terrible experience at the Living Quarters, The furniture that I purchased from this store was of extremely poor quality, falling apart within a matter of weeks, when I tried asking for assistance I was met with eye rolls and sighs, there is no customer service at all, with managers unwilling to help, I would strongly advise anyone considering purchasing furniture from this store to look elsewhere, save yourself the time, money and frustration that I experienced and take your business elsewhere. "you deserve better than this" . and to you Living headquarters: I already filed a complaint with consumer affairs against you, they said I am not the first one and they seriously looking into this matter, you'll either shape up or close...

We really had a very pleasant experience. Wide variety of furniture , many options, different pricing . Sales people were very knowledgable and helpful not only with the product but with design and layout. Lots of options in stock so no need to wait months for delivery. We’ve bought by LQ a number of times and keep going back. Delivery men were gracious clean, fast . We purchased amazing bedroom furniture for our new home , in addition to couches and a dinette. Sent my daughter there as well for furniture for her new home ! We also asked LQ to donate furniture for widows in our community and they did ! Excellent service and charitable too ! Highly...