I've been shopping at this store for years, and it's truly one of the few places in Brooklyn where you can consistently find authentic Russian and Eastern European groceries. The selection is great — everything from buckwheat and candies to specialty teas and imported sunflower seeds that are hard to find most other places. The prices are also very fair compared to other nearby stores and I heard they even try to work with people to order stuff they do not have if they know the customer well and know that the customer will consistently come and buy that item.
What I appreciate most though is the staff — they’re always kind, helpful, and speak both Russian and English, which makes it really accessible for the local community. I know small, independent stores like this don’t always get the recognition and love they deserve, so I wanted to leave this review to say thank you and encourage others to support them too. Bigger stores are okay, but it is only with a business like this where you can form a true connection with the staff and feel reenergized as opposed to drained after doing your...
Read moreMy mother and I shop here all the time because the store is in the neighborhood. However, after today's incident we are not coming back. As we were shopping, my mom put down a pack of flour on a container with cake. My mom was bending to pick something up and didn't notice what she put it on. I believe it's the owner (the loud guy with a pony tail) proceeded to ask my mom if it's her flour. She said yes, APOLOGIZED and took it off the container. The guy began to yell at my mother throughout the whole store saying "she was not born yesterday" and to "use her brain." At first I thought he was joking around, but then I realized he was serious as he continued to bark like a dog. Do yourself a favor and go shop somewhere else and not at a place where the owner treats you like an inferior. Horrible, sad, miserable person! Other than that, I will say that the girls at the cash register are always very pleasant. He should learn a thing or...
Read moreCustomer Service here is equivalent to Gulag pleasantries. Just got accused of trying to steal a bottle of bear that I forgot in the stroller. Mind you, I saw it during check out and handed it to the cashier myself with an apology for forgetting. Was told "That they get people "like me" here everyday trying to "forget and leave". That is while i had a stroller with and 18 month old and a tired and cranky 4 year old in tow and HANDED the item that I apparently intended steal to the cashier. To top this all of, it was one of the owners of this lovely establishment that accused me of stealing in front of my kids and all the other customers waiting in line within earshot....
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