Mets Team Store — Local services in New York

Upsold by the Promo Desk to a pair of Field Level Ticket only to be told the season ticket holder 2021 subway themed box as part of the season ticket holder "welcome package" has an arbitrary cut off date in Early February, also did a 20 game plan in 2021, absolutely lack of customer support for the 20 game plan ticket holders, other full and half plans get more goodies and welcomed to events, 20 game plans are the butt joke of all tickets to the membership folks, more goodies and collectibles for promotional attendees. Do not buy and avoid 20 game plans at all costs, best to opt for the promotional plans, I cancelled the 2022 renewal. Not...

I visited yesterday for their BLUE Friday sale event. It was disappointing to say the least. The store didn't have my size in any of the jerseys I wanted to purchase. You ask for help and no one knows anything, they just say whatever is out on the floor is what we have. Really? This event goes on for 2 more days! I called ahead to the store to save my self the 52 mile drive into Queens but no one answers the phone. I did notice when I arrived sales personnel just standing around the counter do absolutely nothing. So I guess they were so busy they couldn't pick up the phone to answer general questions. It was a total waste of my time,...

I have been trying to contact the store via the email on the website (sent at least 5-7 emails) and submitted the form on the website multiple times. I have been doing this for 2 weeks. Not one response. This is not good business practice. Do they not have employees paying attention to the computers? I find this to be bad business. If they ever contact me, I’ll change my review. But considering it’s been 2 weeks, that is probably not...