Michael Kors — Local services in New York

I rated this MK store 0. I live 3 blocks away. bought MK stuff on line or in stores mostly for gifts to others. Spent more than 20000 dollars. I bought a dress and needed to return today, an chubby Asian girl there rejected to return for me. her reason was I did not hold the Original receipt. I ordered this 5 items on line 2 weeks ago, right next day I returned one item to the store. But the gilr who worked there gave me this receipt I was holding today. And I did not know that she did not give me the Original receipt. so today this Asian girl said that this was not the Original receipt. I told her if she scan it and my original reciept will be there. Also it was her co worker kept the old one.... Its alright that I was not able to return. But I did not feel it's right about her attitude, and I dont think any MK customers should be treated this way. I will NEVER buy anything...

Very rude and arrogant behavior. Awful experience. Mocking and command tone and toward their costumers. No respect, just a desire to kick out of the store as soon as possible, to showing their power as salespersons, that’s crazy . I didn't expect such thing to be happened. They ruined my mood with their arrogance, mockery, Ill-mannered command and rudeness. Thanks to their hiring manager. They behaved more like Internet trolls than consultants of a retail store. Unfortunately there is nothing more than I can do with this . When some people think that they may not respect another person, can talked highly and arrogantly. I don't know why they enjoy this type of behavior and start smiling happily while they achieved what they wanted. It only despairs to feel sorry for those who have to interact with them and communicate on a regular basis. May God protect me and my loved ones from such...

I was very disappointed about the service. The store had a 25% discount that runs out on March 21. I went to the fifth AV. Store and I wanted to buy a certain color bag on March 20. The store didn't have that color So I asked the seller if I could change the bag at another store. He said that the policy of the store that you cannot change bags in different store, so I said I will look the color in a different store tomorrow. He told me that the sale will end today (March 20) and not tomorrow on March 21, and that I would not be able to change my bag at any store, so I should buy it there. I did buy the bag and the next day I went to another store in Columbus just to see if maybe I could change it. Guess what?! The sale was still on, and they changed for me the bag without a problem and...