OCEAN VIEW OPTICAL — Local services in New York

Worst of the worst! Keep away from Ocean View Optical. I have the same story as the person who wrote a negative review about them. Came in to get lenses put into my own frames. From the start the Ocean View Optical stated they won't be held responsible if not buying THEIR frames. We declined and left our brand frames. Around a week after we got a call from them that the frames we left are broken. They asked as to come in and we declined to have any further business dealings with them. We told them that we don't want our frames that THEY broke. We ended up going to a different optical store, that did everything for us. When we submitted for reimbursement for the work the second store did for us our insurance company stated that they reimbursed us already when we went to Ocean View Optical. Which they did not!!! I stated that Ocean View Optical lied and committed fraud. We never got anything back from them!!! They should have never have charged our insurance company! These people/business operates by committing fraud and lying to customers and it seems it's not the first time they acted like this. They break frames on purposes so, you can buy THEIR cheap frames but they charge an arm and a leg for them! Whoever gave them positive reviews are probably family or friends. STAY AWAY FROM...

I have been going to Ocean View Optical for many years and I can’t say enough good things about them! Starting from the owner Angela to all the doctors and staff, their service is impeccable. They take time to help with all your questions and concerns and are always very friendly and professional. I come in at least 4 times a year to get glasses for my son and not once have they disappointed. Today I came in with my 12 year old and he must have tried on 100 pairs of glasses and while I was getting impatient, Rafael never hesitated to continue helping him find the perfect pair. He was very patient with him and suggested what he thought looked best on him and we wound up getting 3 pairs. Angela the owner is always super friendly with everyone that comes in and gives the best prices and makes you feel so comfortable that you don’t rush to walk out of there. Hands down the BEST optical store for doctors, staff, collection of glasses, prices, consistency, fast service and friendliest...

The worst bunch of shysters in optical. I ordered a pair of script glasses with frames, no issue right. Two weeks later they arrive, look great, script is great, fit great. I wear them 1 day and both temples are loose at the hinges. Very poor quality.BTW this company goes by two names coolframes online and ocean view optical in Brighton beach Avenue, Brooklyn in person SHADY!

I contact customer service their solution:
“Please advise if you would like you may take the frame to a local optical for the temples of the frames to be tightened more.
If you do not feel comfortable with that you can send the frame back to our location and we can have our senior optician adjust/tighten the frame for you.”

Btw the hinges are pressed into the plastic frames and the hinges are screwless. So how are they going to fix them?

That’s their solution, I take them to my guy to fix them or send them back to them on my dime. 
You decide if you would buy from...