My experience here started wonderful! As a former wrestler and practitioner of BJJ, I started Muay Thai/Kickboxing training a little over a year prior to coming to this location after moving to Harlem. It seemed as if this was a "family" environment, and it would be akin to where I was training prior. Boy was I wrong.
After being told they would be able to get me into a fight, which I believed they would go the correct route, (I have participated in GAMMA sanctioned events, so I understood the parameters required, MMA ID being one of them.) I was never instructed to get one, I was led astray telling me they had a fight team, they do not.
I understand they were in the midst of a move, I think I trained with them ONCE, within a two-month span. Had my fight, cornered by my previous gym, all without a word from OMNE owner or his coaches. Mind you, while this is going on, they are still charging my card automatically for 225 dollars every month. When I joined there were no conversations about a contract and terminating auto billing. So, after a summer of frustration and lack of commitment and coaching from a gym I had been paying 225 dollars a month religiously, first classes back at their new location showed me that this was no longer a fight gym, but rather a martial arts gym for recreational fitness and kids martial arts. That is fine, however, that is what led to my request to terminate automatic billing, which the request was granted. That was 8/2024.
They proceeded to bill me 9/24 and 10/24. I then had to follow up NUMEROUS times with the owner and the staff, to which there was always an excuse that their system was down etc. I work in CRE, and I am used to excuses so this was just another list of them. Nonetheless it got to the point where the owner had to Zelle me the 450 dollars I was owed, and I stopped attending class here early 8/2024, I think I went to 3-4 classes after they reopened, and they are still charging me automatically into October after my request was granted in email. I received that Zelle early 11/2024. At this point I asked for proof that they have removed my CC from their billing and to cease any contact with this gym. To find out that I was billed again, automatically for 11/2024.
Proof was never sent that my card has been removed, and I still have not received that 225 that was automatically billed. I provided proof, statements and conversational threads. They do not care, and this establishment is very, very unprofessional.
I didn't even get to the part where I asked one of the coaches to hit pads with me 5-10 minutes before class and he told me he doesn't do free lessons.
I hope anyone who goes here enjoys it for their kids, if you are a fighter and looking to get serious work, THIS GYM IS NOT FOR YOU.
Wish them the best, that is just NOT how business should be conducted....
Read moreI was looking for a good gym to get back into MMA and for an all-around great workout. I attended the adult session on Saturdays and I couldn't have been happier with Mr. Phipps' class. This is a real deal MMA class. His energy, dedication, and passion made this class one of the best classes I've ever taken (and I would consider myself a serious fitness enthusiast). He assessed form and skill of each student rapidly and was able to help every student individually to improve form and power. I was dripping sweat and loved every minute of it.
The friendliness and professionalism of Mr. Phipps and the front desk staff made the experience even better. In addition, the studio was very clean, organized, and well-equipped. I would highly recommend Valor to anyone who's serious about improving (or learning) MMA skills and for a seriously...
Read moreMy daughter’s birthday party was absolutely the most fun and exciting! Many parents texted me afterwards saying their kid had the most fun ever with all the different physical challenges and games led expertly by Mr.Phipps and his team. We got the Silver Package and every detail including custom designed cake, thematic balloon decor, party favors, music, etc were all taken care of for you - a parent’s dream! They welcomed the kids with bouncy castles and music which was a great way to get the children pumped up! The dodgeball game, blazepod challenge, sparring, and exercise challenges were all so fun to watch. I’ve never seen 25 girls have so much fun trying their best and cheering their teammates. It was really special to witness their laughter, energy, and enthusiasm among the kids and parents alike. I whole heartedly...
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