Porto Pelo — Local services in New York

So I want to start by saying DO NOT Bring YOUR CHILDREN HERE FOR A WASH AND SET. I decided to get my 6 years old hair done as she has been bugging me to get her hair straight. My daughter has beautiful curly thick hair. Correction had beautiful curly thick hair. I went to this salon and I watched them use the conditioner no issues. They blew out her hair so easily without doing rollers which to me seemed weird but I let it go. Her hair came out so soft and straight, too straight and soft. When it was time to wash her hair a week later my daughters hair smelled of RELAXER. I notice her curl pattern was gone and her hair was brittle and dry. I was so distraught. I went back to read the reviews which I should have done before taking her here and one of the reviews was that they put relaxer in their conditioner. How dare you do this without peoples consent. They need their license removed ASAP. BEWARE DO NOT COME...

Been doing my nails at this location since may 17th 2024 & recommend avarage of 3 people. Tech unable to receive constructive feedback about her service into cutting too much cuticlesto the point you bleed & due to this matter now Unfortunately service was denied to me for being diabetic & wanting to avoid a problem. Denied accepted & for sure had to make a review Feedback is given so people can do better not to denied service to others for telling! Her name is Nicole & sometimes goes by the name of yajaira Very disappointed because I recommended & due to my friend telling me she cut her toe & index it became an issue to also denied...

They do a good job when it comes to do your hair, however, they could do better when it comes to customer service. I used to go to the same lady, but one day went earlier than usual and was told that I had to wait for said lady (almost an hour), that no one else could take care of me. Like really? Needless to say I've...